Lee Auto Parts is highly praised for its exceptional customer service and knowledgeable staff. Customers have shared positive experiences, highlighting the helpfulness of employees like Alan, who went above and beyond to ensure satisfaction during vehicle purchases. Many appreciate the quick service and the attention to detail, such as verifying paint matches for their vehicles. The service department, particularly Andrew, is commended for being friendly and informative, helping customers with their needs and scheduling appointments that fit their schedules. Overall, Lee Auto Parts has earned a strong reputation for its dedication to customer care, making it a recommended choice for automotive needs.
Wonderful customer service experience! Just registered my 2020 Durango today and was pleasantly surprised with the hidden added note. Alan went above and beyond and added a little humor to his message. (Blurred for the Karen’s.) but he was wonderful to work with and so was everyone else! 10/10 Recommend!! ⭐️⭐️⭐️⭐️⭐️
February 2023
Alan was phenomenal to work with. He went above and beyond to make it happen quickly. We purchased a 20 Durango and couldn'tbe happier. The manager Chad was also great to deal with. Highly recommend. Also thank you to Shane in service for getting the vehicle through the shop quickly. Will be back for a newer Ram
November 2022
Purchased Honda paint from them on Amazon.. They took the time prior to shipping to reach out and verify it would match the vehicle. Upon my responding, paint was shipped that day, and was priced reasonably. Excellent customer service.
