Internet Service Providers in Augusta, ME

“I’ve been a US Cellular prepaid customer for years, but after they merged with T-Mobile, they ended that option. So I signed up for a T-Mobile plan and new phone online. Received everything in the mail. Went to the T-Mobile store next to them to get everything set up. A young blonde girl there said she couldn’t find my account in the system. I asked her to try one more time and she refused. She said I’d have to go to a Waterville location. She said I should visit this US cellular to get my account number and transfer pin. I asked if they would be able to set me up and she said no, they could only give me my account number and pin. I went to this US Cellular location with my phone and the accessories I had. I was greeted by Francis Conti. Explained my situation to him and he chuckled and said he could get me all set up no problem. He was great. Set my phone up, transferred my number and took the time to explain features of my new iPhone. He definitely needs to be rewarded for his awesome customer service. Ive already referred several people to him and this store. Great customer service is rare these days, but he went above and beyond to make sure everything was all set. Great guy.”

“I recently lost my IPhone, ended up purchasing a replacement at the Augusta location. Thanks to Steven AND Courtney-Lynn, what I was anticipating as an ardous task turned into the best buying experience I've ever had. Both were very sympethic and helped me through the entire process, seamlessly, efficiently, without any complications; even providing instructions to wipe my old phone clean. What an absolute releif! My sincere THANKS to them both and the entire Staff at the Augusta Verizon store. KUDOS ALL!”

“We had very good service from Michelle. We made an appointment on line as their web site suggests and we had no waiting. Very friendly and helpful. Great costumer service.”