Verizon, a leading provider of mobile and internet services, offers a convenient shopping experience at its Augusta store. Customers can visit the store to explore the latest mobile devices, 5G home internet solutions, and business-focused offerings. For added convenience, Verizon also enables online ordering with options for in-store pickup, free 2-day shipping, and same-day delivery where available. While the majority of customers have reported positive experiences with the friendly and helpful staff, a few have encountered issues with shipping and trade-in processes. Some have expressed frustration with delayed deliveries and difficulties in processing trade-ins. However, the store has received praise for its commitment to resolving customer concerns, with a new manager praised for their exceptional service and willingness to address any problems. Overall, Verizon's Augusta location strives to provide a comprehensive range of services and products to meet the diverse needs of its customers. Whether visiting the store in person or ordering online, Verizon aims to deliver a convenient and satisfactory experience.
Jeremy, Steven, and Michael all helped tremendously with my problem. Highly recommend this store for all your cellular needs.
January 2026
The version store in topsham is s great place to visit. The people are very happy to help and always fix my phone problems quickly and refuse to take a dime Well worth the trip. The one at cooks corner in Brunswick is not as good but they have improved a lot Still worth visiting
December 2025
The Augusta branch left me in a bind. Will in the Waterville shop really showed what customer service was all about. Although I still need to follow up on my upgrade, Will made sure he was the guy to do it. Keep it up, I appreciate your good work
