Bangor Savings Bank has been serving the financial needs of New Englanders since 1852, with a commitment to helping its employees, customers, and communities prosper. The bank is known for its "You Matter More" promise, ensuring that no matter how large or small the customer, their needs are met with personalized solutions and a differentiated experience. Customers consistently praise the friendly, helpful, and professional staff at Bangor Savings Bank. The bank is described as having a "friendly, hometown, familiar and safe feeling," with very courteous employees who go above and beyond to assist customers. Customers appreciate the bank's efficiency, state-of-the-art banking practices, and convenient individual services. Despite the changing landscape of the banking industry, Bangor Savings Bank has remained consistent in its commitment to providing exceptional service. Customers feel a sense of trust and confidence in the bank, knowing that it has helped people through difficult times, much like the iconic "It's a Wonderful Life" movie. While some customers have expressed frustration with certain fees, the overall sentiment towards Bangor Savings Bank is overwhelmingly positive. The bank's dedication to building genuine relationships and delivering the best banking experience for its customers is evident in the reviews.
I have had problems with the service at this branch multiple times.
May 2024
I was really happy with the customer service we received from Michelle and Cassidy. The entire branch seemed friendly, helpful, and professional. We are glad we choose Bangor Savings!
August 2023
Still same as always. Friendly prompt take ur money not like to give it back. Charge ur 5 bucks a month for any outstanding over draft.
