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“Update NOV 2023I'm upping the score for 2 reasons. #1 It's been about 12 months with no issues, #2 One of the managers contacted me to apologize. He informed me that their staff had not received adequate training on the Truth in Lending Act and, they were taking steps to do better going forward. I actually really appreciated that they were willing to admit fault in this incident and display a genuine effort to improve.Original PostIf you are looking for a mortgage, I would stay far away from Bangor Savings.They were always unprepared, and getting closing disclosures from them was like pulling teeth. On multiple occasions they forced me to sign incorrect documents. After almost daily phone calls, I finally received the correct documents the day before closing.Loan servicing is not much better. The portal provides very little information and since I don’t bank with Bangor Savings, there are no options to pay my mortgage online. My only option to make or change payments is through a 15-20 minute online chat.”
“I stopped into the Hammond St branch today to make a deposit and to confirm that my second attempt to add international travel to my card was successful; although it was not, Kyle resubmitted the necessary forms for me and called me personally a few hours later to tell me that everything was added. Being that I leave on Saturday and have a 6 hr time difference this was a relief and very much appreciated although definitely above and beyond!”
“This credit union has served us well. They give loans to 16 and 17 year olds with a cosigner. I brought my son here so that he could start building his credit before he turns 18. Their rates are way lower than any local bank and lower than any other credit union that I could find. They were fast and efficient and I highly recommend them.”
“I just the love how I was treated. Very professional people. And you sent me a Birthday wish this week on my BD!!!!
Sincerely yours,
Michael Quill”
“Jeff and his staff helped me out when no one would . They are professional and personable, they treat you with respect and understanding and they all know us by name and face.. Love this bank!”
“Opened an account this morning and had a great experience! Extremely friendly, personable folks who I trust my money with. Looking forward to a great relationship with Bangor Savings Bank.”
“just dropped in for the ATM today, but I have used virtually all the services offered. The online banking has been developing for several years. Key seems to be doing it right.”
“I've literally gone through Katahdin Trust Company from the time I opened up my VERY FIRST BANK ACCOUNT EVER back in 1990çs and STILL NOW USING SAME COMPANY BUT NOW THROUGH my PERSONAL FAVORITE, MY PRIMARY LOCATION THAT I ALWAYS USE EVERY TIME,THE BROADWAY LOCATION... IN BANGOR .KEEP UP YOUR GREAT WORK...”
9AM - 12PM
1176 Union St, Bangor
Banks
“There is a woman named Lori that works at the union st office in Bangor. Please give her a raise! She was so kind and bent over backwards to help me in every way she could. Lori you are awesome thank you for your help and kindness.”
“Like another reviewer of BHB&T, I was with Merrill Bank, People's United, and now this one as the company has changed hands over the last 25 years. Customer service makes or breaks the deal with me. Not every feature or experience has been the best, but Bar Harbor Bank has served me well the vast majority of the time. I'm more comfortable staying with this financial institution than I'd be going somewhere else.”
“Wow the option to not allow overdraft just saved me big because I forgot to move $200 from one account to the other before using my card and the card was declined instead of generating me an outrageous overdraft. So yay no overdraft.”
“Bangor Savings Bank is the best. I have had problems with door dash taking way more money than they are supposed to and Bangor savings bank made it two times now. Plus they have no withdrawal fees, so you can withdraw money from anywhere in the world and never pay bank fees for it.”
“Banking with AcadiaFCU is always a pleasant experience. Acadia is the best of both worlds, it has a local credit union feel with the professionalism of a large bank. Acadia looks at you as a person, not a number on a credit score. Craig helped me get a very competitive rate on my auto loan. They have also helped me personalize my banking experience with different sub accounts that make my personal finance system work flawlessly. The Broadway branch is my go to branch, the building is impeccable, the staff is friendly, and they even have popcorn sometimes!”
9AM - 12PM
992 Union St, Bangor
Banks
“They are my best and nicest friends, especially when I check in with them, and when they cash my checks, turn piles of change into cash, and even serving me Friday popcorn! :D”
“The best experience at a local bank for business that I have ever experienced! Always friendly and willing to help, they go the extra mile! Ryan, Todd, Lee-Ann are just a few that I have had the experience of doing business with and the tellers are always fantastic and friendly! Highly recommend and I enjoy the "old fashion" way of banking that still puts a value on relationships!! Keep up the good work Machias Savings Bank!”
9AM - 12PM
29 Bangor Mall Blvd, Bangor
Banks
“Jamie (along with the rest of the team) has always been super helpful and friendly whether I needed help finding a missing transaction or making a new account. Services are great too, would 100% recommend”
“I was really happy with the customer service we received from Michelle and Cassidy. The entire branch seemed friendly, helpful, and professional. We are glad we choose Bangor Savings!”
“My new debit card got misdirected at my place of residence and went back to the post office .As l was out of state and my present card was about to expire l called Camden Bank where l hold my account.The assistant manager spent a lot of time running down information and set me up with a new card .and arranged for it to come to me where l was then we destroyed old card.”
“I have been using university credit union for over 20 years from my vehicles and financing. They are very professional and I love the staff there always well attentive and friendly.”
9AM - 12PM
1067 Union St, Bangor
Banks
“Kim is absolutely amazing! She is so very kind and helpful!
She is the nicest person every time I come in!
If you are having trouble ask for Kim she is great!!!”
“The tellers are amazing
Lexy is the nicest alongside her associate Brandon which makes my days the management is very helpful. Sarah is another teller which always makes my day brighter when I walk in to deposit my money”
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“Excellent financial institution to do business with. I have been with them for over 20 years. I have them for checking, savings, and a credit card. They have been flexible and have extended themselves to meet my needs.”