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“Had to get a new phone recently and the staff at the Cook's Corner Verizon store were very helpful. First in providing suggestions to get my current phone repaired enough to transfer all data, contacts, etc., to a new phone. They then took the time to walk me through various new phone options, explain costs and options, and review protection options for the new phone. Overall a great experience. Thank you.”
“Why do you make it so difficult to talk with a real person? My experience with your robotic customer service is to expect frustration & ending your call with no answer at all. What a joke!”
Internet Service Providers
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“While I'm not a consolidated customer I called because an unused phone line was resting on the roof of my house. The young lady I spoke to gave me a job number to follow up if needed.A few days later a technician arrived and removed the cable with a smile.Great service.”