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“To be very fair, I rarely shop at this chain, even more so now since Dollar Tree upped their game with similar products competing in the same price range. I have walked into this specific location a handful of times and I have zero complaints about the amount of parking, cleanliness, variety of products, or staff. In fact this location is larger than some of the stores I have visited in the past in other states. However, this store is located next to Trader Joe's and located in a plaza with multiple other stores and restaurants. Getting in and out of this location quickly if you are in a hurry is not realistic.”
“I always get a dopamine hit coming here. It sparks the treasure hunt mentality. It's got a full range of categories like you'd expect from a Walmart superstore - but unexpected items from around the world you'd expect in specialty shop. Italian jams, olive spreads, British cookies, teak cutting boards, sweat pants, gardening supplies, merino socks, big dog beds, huge selection of rugs, make up, office supplies, lots of plant pots, garden tools, and I haven't scratched the surface. The quality varies - some things are kind of cheap like you'd expect, others are superb - genuine crystal, solid manzanita serving board. That's the treasure hunting part - up to you to distinguish. The prices are noticeably lower. Many items are seasonal so things change regularly.”
“Every time I come to Durham I have to stop into this beautiful thrift shop. It is more like a little used boutique with amazing finds in beautiful condition. I was just in a few days ago and found Franco Sarto boots for just 10 dollars. That is a great find. Christine is always there to help with anything at all. Donna was super fun to chat with concerning items in the store and these ladies are amazing. Not to mention all of the others working there. I always leave with new clothes, jewelry and shoes ect at such a great price. This place is not your usual thrift shop. Look forward to my next trip in to Durham to stop by and see what else is new! Great customer service and just a fun place to shop!!!”
“Awesome management!!!! Jae the store manager was pleasant and kind .We were looking for a few items he went in the back and found all of them .Customer service at its finest.I am happy to see he hasn't left the company ? he was previously in York maine so what a surprise to see him when we walked in”
“For some reason I keep going back to State Street Discount. Oh wait I know why. The customer service is over the top. The sales people are true professionals. Last item I bought was much, much cheaper than Amazon. I was able to complete another purchase over the phone while I was driving that included delivery, installation and take the replaced item away.”
“The assistant manager Darryl and the cashier, Lisa, who both helped us were amazing. Great customer service- even under super busy circumstances. Thank you for helping entertain my 9 year old while we waited!”
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“I don't know the girls name but the cashier I had tonight was absolutely amazing. She was kind and got me to smile and laugh after a very bad day. I always appreciate good customer service and she absolutely had amazing customer service.”