American Eagle Outlet offers a range of decent quality dresses and a good selection, especially for an outlet store. The store has a busy atmosphere with staff working hard to assist customers; one employee in particular was very conscientious and friendly despite a heavy workload. The staff, including the manager, can sometimes come across as rude, and the store can be very hot inside, which may cause discomfort. The store accepts old jeans in any condition for recycling, offering a $10 discount on the same day. Customers appreciate the helpfulness of employees, with some going out of their way to assist, such as helping with returns over the phone. Overall, it’s a store with friendly staff and a variety of items, though the atmosphere and temperature can be challenging.
The have decent quality dresses. I mistakenly broke one of the try me fragrances, but the employees there are very nice to me. I regret this moment, but they made me to get rid of this feeling.
October 2024
Busy place. One guy working doing it all. He was hardworking, conscientious and maintained a friendly, pleasant and great attitude despite the obvious overwhelming workload
September 2023
Staff is (the "manager" who rang me out and helped with a return anyway) rude, it is SO HOT inside this store I felt sick, selection is pretty good, especially for a outlet store. I was a little bummed honestly. This is the only store I buy my jeans from. Guess I'll stick to online shopping
