“Good and friendly store. Most employees try to be very helpful, but there's a lot to know about things in a store like this. It takes time for young employees to learn.”
“Such a cute place that has such great customer service. Love that I live close so when I'm doing a project and I need something, it literally takes me 5 minutes. Every time I enter the store I'm always greeted with a friendly hello. Will give my business to this place over any box stores”
“These guys are so great. They helped us repair a towing hitch problem that we were having while moving a large RV. They had the parts we needed at the best price and helped us install them. We were able to continue to move the vehicle from Maine to Vermont. Thanks again!”
“I like paris union farmers, I go there when I need canning supplies or seeds, soil, or little treats for my dogs, I like to support local business, sometimes they have good deals or sales”
“I called about moving a u-haul, the store in auburn pretty said fend for myself when it came to finding and changing my reservation. I called this usual pick up place and Percy picked up my call and went above and beyond to help me figure it out. With in 10 minutes I got a call from the people who deal with the reservations and got it all squared away. Thank you so much!”
“I wanted to leave a review for the Hammond Brunswick Location, even though I didn’t end up making a purchase on the day of my visit. Specifically, I want to thank the sales rep M.S. I went into the store frustrated in my search of trying to figure out how to find some local contractors because AI seems to influence various searches in a not so good way. Matt spent some time with me, helped me identify some good traits and characteristics along with places to search. So far that has been very beneficial and I wanted to say thank you!”
“Went to buy a mechanics tool cart at the new Oxford store. They had forgotten to remove the sale which had passed but honored the sale price for me. The two ladies who helped me were extremely friendly and knowledgeable. They even went so far as to load my purchase in my car. I always liked harbor freight and now I like them more!”
“One of the best things about living in rural Maine. Gilman delivers every day to Bethel, Maine. The staff knows what I need (I am not a contractor, so I can only describe what I need). Order by 9:30 and I have it by 13:30 the same day. Now that is service. I won't buy anything electrical anywhere else again.”
“First time in and was impressed that the entire staff went out of their way to help me solve a few electrical problems by getting me the right product without me fully knowing what I needed. They listened to what I wanted to do and gave me a ton of suggestions that WORKED! Way better to deal with than a big box stores!”
“We’ve been to the Home Depot in Topsham, Maine almost 100 times over the past two months while working on our new storefront, and every single visit has been a great experience. We are always greeted with kindness, and the staff is consistently helpful, knowledgeable, and willing to go the extra mile to point us in the right direction. A special thank you to Peter, who helped us with several doors — including our front door — which we really, really appreciated. His guidance made a big difference for us during this project. No matter what department we’re in, someone is always ready to help, which has made the entire process much smoother. We truly appreciate the team at this location for all their support. Once our project is complete, make sure to come see us at Morning Moose — you’ll get to see all of your products installed throughout the store! ?”
“Great experience! Spoke with Chad my phone who was patient with my many questions and suggested the correct Skyjack for my project of installing leaf filters on my gutters. Alex who delivered and picked up the machine at the end of the rental was very professional. He gave me a good tutorial so that I was confident to operate the equipment. The company kept to their quotes and I received my deposit after returning equipment in a timely manner.”
“Today 2 women went above and beyond today at the Auburn Home Depot, they were very kind and sweet, my Dad is a military veteran and has parkinson's disease and they treated him with the up most respect 🙏 one of these ladies wasn't able to find a manager to approve my Dad's Veterans discount and somehow she managed to give my Dad a $50 discount! Thank you from the bottom of my heart ❤. I wished I caught this young ladies name.”
“I could not be happier with Nikki, Ben and Ray in the shower department at Lowe’s worked with my husband and I for over 45 minutes finding the perfect shower and pan that fit our bathroom Thank you so much. Excellent customer service.”
“Shout-out to the tall skinny blond guy in the Pro-services at this Location for his help, kindness and professionalism, i was in a hurry so i didn't catch his name unfortunately ( i will update this review when i get his name next time), he was very helpful, answered my questions, assisted with pricing and parts, i will be driving to this location just because of the wonderful customer service i received that day.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.