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“Good and friendly store. Most employees try to be very helpful, but there's a lot to know about things in a store like this. It takes time for young employees to learn.”
“Always helpful, didn’t have exactly what I needed but was able to make something work. Roger in repair is a gold mine of information when it comes to repairs on machines.”
“I visited earlier today and had quite a special experience with a woman I'll consider a new friend named Joanne. I have a home in Arrowsic which was my grandparents. My grandmother was a gardener extraordinaire and I'm tasked with putting in a new rose bush and new plants for the fall now that the home has been renovated after their passing. Joanne walked me through everything I needed to do to ensure my success. By golly I hit a home run and I owe it to her! I'll be sure to invite her to the house warming party! Thank you Joanne! I'm at home now.”
“Rocky’s is an excellent local hardware store. I have had consistently good experiences there for the past 7 years, and as a result I’m a loyal customer.”
“UPDATE: After calling again the nice receptionist directed my call to Drew, who listened attentively and went to work. I shortly had a call back from Drew about my order. After informing him we no longer needed it Drew said we could return things easily. Later that day the store manager Jason called me as well to let me know the situation was being dealt with. Arriving at the store to do my return Jason introduced himself to me and ensured my return was received and promptly refunded. The return ended up saving money on the project. Due to this I would be happy to do business with Hammond in the future!
Ordered some TimberTech decking from Hammond for a project. Trying to keep business local and hearing good things about the company I ordered the material through them from sales rep Brandon. If you ever work with Hammond do not deal with Brandon. Left several messages which were not returned and had to go to the store in person to get an update on my order. While the product was fine, the lack of communication was beyond frustrating. I understand delays happen but would have wanted some communication so my project plans could adjust. Will be very hesitant to do business again with Hammond”
“Always a great place to shop. From New tools, and appliances, to flooring supplies, lamps, artwork and laundry detergent this place has it all. Friendly staff are around to help you locate or order items. Most of the time they have what you need in stock.
Clean, good parking and public wifi and restrooms.”
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“We’ve been to the Home Depot in Topsham, Maine almost 100 times over the past two months while working on our new storefront, and every single visit has been a great experience. We are always greeted with kindness, and the staff is consistently helpful, knowledgeable, and willing to go the extra mile to point us in the right direction.
A special thank you to Peter, who helped us with several doors — including our front door — which we really, really appreciated. His guidance made a big difference for us during this project.
No matter what department we’re in, someone is always ready to help, which has made the entire process much smoother.
We truly appreciate the team at this location for all their support. Once our project is complete, make sure to come see us at Morning Moose — you’ll get to see all of your products installed throughout the store! ?”