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8:30AM - 4:30PM
2 Cascade Road Ste 8, Old Orchard Beach
Shipping Centers
“I want to give a huge shout-out to Alex at the Staples in Biddeford, Maine for truly exceptional customer service.
Earlier today, a friend of mine was driving from Boston to Maine when she realized she had accidentally left several very important documents on her kitchen table. She was under an extremely tight time crunch, so I recreated the documents and called the Biddeford Staples to see if there was any way they could help.
Alex answered the phone, listened to the situation, and immediately gave me the email address so I could send the documents directly to the store. I explained that my friend would be arriving in about 20 minutes and needed to get in and out as quickly as possible.
By the time she walked through the door, Alex had everything printed and ready for her. She was literally in and out of the store in three minutes.
That kind of customer service deserves to be recognized. Alex understood that this wasn’t just a routine print job. Someone was in a bind, and he went out of his way to make things easier for her.
I hope Staples and the management at the Biddeford location recognize what a valuable asset they have in this young man. Alex, thank you for being so kind, responsive, and helpful when it really mattered. You saved the day!”
“Absolutely fantastic store! I needed to make several photocopies of a lengthy document. Brian and Joe were incredibly professional, helpful and friendly. If you are in need of making photocopies, I strongly recommend you visit this location and ask for Brian and/or Joe!”
“Needed to print, sign, and notarize an important letter while on vacation. Was able to make an appointment and get it all done here at the UPS Store. Staff were friendly and efficient, very helpful. I was in and out in under 10 minutes!”
“Customer Service Representative Renae was absolutely fantastic! Renae assisted me in reviewing all of my options to send my FedEx envelope from Maine to Maryland. Renae was professional, friendly and extremely helpful. FedEx is very fortunate to have such a fantastic employee.
Thank you Renae!”
“I am happy to live within 15 minutes to a Staples store where the service is always excellent. If I am having difficulty finding an item, a sales associate is happy to show me where I can find what I am looking for. I have purchased a variety of items in the past year from an HP printer to crayons for my grandson and art materials. I even got my TSA PreCheck number processed at my local Staples store. If you're not sure where you might find something, check Staples first!”
“A lifesaver location and customer service. When a crucial overnight package needs to be sent, this full service and shipping location is the place to go in the Greater Portland area. The customer service was exceptional, very efficient and professional but also personable. Took care of everything I needed and my package arrived the next day on time.”
“I had something very important to fax and My boyfriend had to fax it for me since we wouldn't have time until the following week. We had never sent a fax before and it turned out to be a longer process than we thought. Then while it was processing my boyfriend had to suddenly leave because he forgot about an appointment he had. Stacy not only gave amazing service but went above and beyond with her generosity and took care of everything until he came back. My Boyfriend and I can't thank her enough! Stacy is fabulous!”
8:30AM - 5:30PM
400 Congress St Ste 9998, Portland
Shipping Centers
“The guys who work here are so helpful and friendly and kind. It’s so refreshing. I will always come to this USPS because of the customer service. I think of them is named Joe. I hope they get a raise!”
8:30AM - 5PM
225 Main Street, Saco
Shipping Centers
“I use this location to ship out all of my orders via Poshmark. The staff there is super friendly and answers any questions I have. Love this location, and the staff!”
“Fast loading ..guards and loader very nice..load is heavy but he distributed very well ..ok on all axel with half tank fuel..295 to exit 4 veteran memorial bridge stay in right then water bridge and slow after 2nd light otherwise chance to miss Cassidy point rd bcoz it’s going sharp to right next light also Cassidy point rd ( that’s for exit trucks )hard to turn right there if on coming traffic there..good place to pick load ..”
“I love our post office. There are several extremely capable women holding the place down, keeping the line moving, and always offering a smile. They are professional and kind. I use it more than the average person in part because it’s right down my street and in part because I sell clothes on Poshmark.”
8:30AM - 5PM
622 Congress St Ste 9998, Portland
Shipping Centers
“I see a lot of issues in the reviews for this place but my experience has been different. They have been very helpful with issues and have been open as per their posted hours. I suspect the issue is that this small post office is manned by one person (it seems) so sometimes I guess they may have to step away or close the window for a break. For me, they have been friendly and helpful.”
“Quick professional and friendly service! Gave me some very useful information! I have always used and trusted the UPS store on Western Avenue in South Portland, Maine! Staff are exemplary!”
“The 5 stars are specifically for Jody. She is the most helpful USPS employee I have ever dealt with. Even when the computers are down and she is there alone, she will do whatever it takes to help you. Thank you, Jody!”
“I had an issue with an overnight package. The personalized care by the facility supervisor Matt, was exceptional in communicating with me and in a very timely matter. Support your Postal Service!”
“I’ve always had great experiences at this post office. I tend to go around opening or closing hours; service is prompt. The employees I’ve met have been very courteous, professional, and helpful in mailing packages.”
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“This has been my post office in my post office box for about 4 years now. I couldn't ask for any better people that work there, the lady and gentlemen that work behind the counter are some really good people. There very polite, professional and will do anything to help you out!!”