Mobile Phone Accessories near Saco, ME

“John at the Saco store was fabulous and made our work phone upgrade and number transfer (Verizon to ATT) process so much easier!! Truly, it was seamless. He was honest, obviously knew what he was doing and talking about, he was interesting to chat with, and answered every question we had. All of the employees greeted us and were helpful. Thank you so much to John— big ups! 10/10.”

“Andrew stayed with me till the very end.... He was very good at answering questions..... He even stayed with me when his shift was over...
Verizon is very lucky to have him”

“Jacob was very helpful in the upgrading to new phones process. It was easy and he explained everything in great detail and made the process simple. We will definitely be going back with any and all inquires.”

“I recently needed to replace an old cracked screen phone and went to this U.S. Cellular location. I was looking for a particular iPhone model and color and called ahead to verify it was in stock and the customer service in store picked right up and said they could hold it since it was the last one they had in stock no problem. Thomas, my wireless consultant, was knowledgeable and answered all my questions about the phone as I had more than a few since it was a big upgrade from the phone I had last (iPhone 6S to iPhone Mini 13!). He also was straightforward with offering, but not pressuring re: options to change my plan and other aspects of the paperwork. Last he helped place screen protector and transfer all I needed. So all in all a five star customer service experience. My only gripe is this location, being in the mall, it has taken much longer other times in the past to get help when they are busy with only two or so areas to help customers get setup and that has led to longer wait times- so I'd call ahead like I did if it's a busier time a day. I also think for how long I've been a customer for they could offer money off accessories or a new phone . Obviously service varies depending on where you live and travel, but US Cellular has been good to me so I'll stick with them.”

“I was greeted as I entered the store and was helped immediately.
The representative seemed very knowledgeable regarding the problem and fixed it within five minutes. Excellent customer service.
As a comparison, I waited for well over an hour recently for an equipment pickup that lasted five minutes once I got to the counter. Terrible.”

“Carter Brainerd from the Maine Mall store in Portland, Maine assisted us moving 11 lines from Verizon to AT&T. Carter's service was outstanding in every way. He was very patient and explained everything in great detail. Carter even summarized our visit in detail before we left the store in great detail. Carter provided best in class customer service. 10 out of 10 in customer service quality. Thank you, Carter for your professionalism and kindness.”

“Thank you, Andrea and Matt for all your help today. You have made the holidays wonderfully special for Doug and Me. And thank you to the lovely woman who so kindly wrapped my gifts for me. She did a wonderful job went above and beyond her job description, and I truly appreciate it. I appreciate your level of customer service and helping answer my 50 questions. This is the best and easiest experience I’ve ever had at a cell phone store. You’ve made a forever customer out of me. Thank you for your kindness, professionalism and strong knowledge of your products. And thank you for giving me the best deal you could possibly give me. Every little bit saved helps these days. Merry Christmas and happy new year, Stephanie Clark”