“I had an issue with an overnight package. The personalized care by the facility supervisor Matt, was exceptional in communicating with me and in a very timely matter. Support your Postal Service!”
9AM - 12PM 1:30 - 4:15PM
59 Main St, Bar Mills
Post Offices
“I have had a po box here as an adult since 1975. Actually, my family has had one there since I was a child so, even longer. First, a lot has changed since 75. Running post office requires many different rules and regs as well as understanding of digital information, tracking ability of customers, multiple delivery options, huge online purchase and order changes etc. Getting good customer service requires the actual customer to be involved in the process and, that process NOW is more complex than ever. While I do understand the frustration with things not always going smoothly, I also understand that I have to be an informed consumer and HELP as much as I can when something has gone wrong. If you want good customer service, be part of the solution instead of blaming things on people who may not have any control at all of the problem.”
8:30AM - 4:30PM
2 Cascade Rd Ste 8, Old Orchard Beach
Post Offices
“I've been visiting this post office for 9 years now and it's always been a pleasant experience. Mailing out parcels is a breeze and the clerks are always helpful in determining the best rates and shipping speed for my needs. I love the friendly atmosphere and how the employees remember and greet me each time I visit. A great post office overall!!!”
“Staff were very busy handling passports for a large family when a customer in line became overly impatient and confrontational. Staff handled the situation professionally”
“I can’t say enough nice things about the Kennebunkport post office I drive from a neighboring town to go here because each and every time I leave with a smile due to the kind service they provide”
“I’ve always had great experiences at this post office. I tend to go around opening or closing hours; service is prompt. The employees I’ve met have been very courteous, professional, and helpful in mailing packages.”
“I am utterly confused by the low ratings for this post office. I have been there several times and the folks there are nothing short of terrific and it also seems there are quite a few regulars who have good relationships with them. I get my mail and packages regularly and even when I had lost my slip for a package that needed a signature, the clerk was cracking jokes with me. In any case, thanks for all you do. I appreciate you!”
8 - 11AM 12 - 3PM
116 Alfred Rd, West Kennebunk
Post Offices
“Over the years, I've frequented this PO and yes, it's the same person that works there. He is by the book, precise and professional. I believe it stems from a level of professionalism that isn't found often these days, where someone takes their job seriously. I would rather have someone who is meticulous, especially in a job such as this, as opposed to someone who is only interested in chatting or cracking jokes, which is what I found at the other main PO. Efficiency wins the game imo, I'm not there to get to know anyone really. Privacy is underrated.”
“One of the better USPS I’ve been delivered and picked up from. Everyone is kind and fast. Major con is that they require you to carry 12 loading straps AND A LOCK. My broker/dispatch only made it clear that I needed straps. Had a minor issue with that but everyone being so nice made up for USPS stupid rules. Literally only used 2 straps.”
“I use this location to ship out all of my orders via Poshmark. The staff there is super friendly and answers any questions I have. Love this location, and the staff!”