“Convienant self service vacumes, full service car wash, gas and store. Rags and window cleaner. Convenient membership options with barcode on windshield they can scan each time making things super easy.”
“I had a pretty extreme bird poop on my windshield that was messy and obstructive. I had to stop at three gas stations before I found one that had stocked its washer fluid troughs, but this Irving had lovely fresh washer fluid and well maintained squeegees. A+”
“I’m a homeless veteran and I frequently go to Irving in sopo. I just have to give the manager a big thank you for always treating me with dignity and respect and excellent customer service.I’m sorry I forgot his name, he’s a younger fella, but everyone who works there is great.”
“I work right next door, so I am there often, we have a HUGE employee shortage in SOPO, so you have to give them a pass, maybe they dont work as fast as other worker pre pandemic, but they are kind, thank you, your kindness helped me that day, they look you in the eye, I am horrible with name, like borderline I need to be admitted..... but I asked for theirs names and all I kept saying all the way back to the office is Heather and KAy, 11/21/22m about 11am, These two really helped me, I dont have alot of money, I am just getting back on my feet, they could have embarrassed me but they did not, I was short a little on $$$, we figure it out, and they did not embarrass me, they treated me with respect. It was a slender your wonman, kind of talll, maybe 25-35. The guy he was brown hair, not fat, not skinny, he seemed to be the newest one there. He was really trying and he handled it like a bosss. Thanks guys I see you tomorrow for some more glazed donuts.... ONE LOVE, Cheeers. Odod”
“Wow, some of the bad reviews on here are really racist! Coolcool, hope you're proud of yourselves ? For my part, I had a great experience. Hugely polite and helpful staff, cheap gas, goid drink selection, and they didn't mind me hanging out for awhile in the parking lot while I cleaned out some Cheerios my little nephew had spilled. Great all around!”
“The best parking lot in southern Maine. This is where all my friends go for a great experience. Dear lord this place is better than everything. Thank you Irving. Thank you”
“Stopped to fill up my rental car. The bays are small. There was one vehicle in front of me and I could barely pull up enough for the gas hose to reach my gas tank. Other than that, I liked how close it was to the airport for a fill up.”
“I have lived here for 15 years and have been going to this store since I moved here and have never had a problem. The staff are always very nice and will try to remember you as a customer”
“The Citgo gas/convince stop. Was very well organized when I went in. I've only had the pleasure of going in a couple of times since I've been working at this job. The two different people that assisted me, were very kind. They helped me out with a couple of gas receipts that I wasn't able to receive at the pump. They seemed to have a well stocked on the shelves. From what I saw while walking in. It was also, very clean.”
“I had a low tire. An exceptional young man working at this station named Tyler I believe, not only helped me with getting air into the one low tire, but checked all the other tires too before I took off. There are not too many places or employees with this level of customer service. Thank you, Shell and Tyler, for changing the narrative.”
“I work right next door, so I am there often, we have a HUGE employee shortage in SOPO, so you have to give them a pass, maybe they dont work as fast as other worker pre pandemic, but they are kind, thank you, your kindness helped me that day, they look you in the eye, I am horrible with name, like borderline I need to be admitted..... but I asked for theirs names and all I kept saying all the way back to the office is Heather and KAy, 11/21/22m about 11am, These two really helped me, I dont have alot of money, I am just getting back on my feet, they could have embarrassed me but they did not, I was short a little on $$$, we figure it out, and they did not embarrass me, they treated me with respect. It was a slender your wonman, kind of talll, maybe 25-35. The guy he was brown hair, not fat, not skinny, he seemed to be the newest one there. He was really trying and he handled it like a bosss. Thanks guys I see you tomorrow for some more glazed donuts.... ONE LOVE, Cheeers. Odod”
“Nothing wrong with the store or staff, looked for a 24 hour for some late night snacks, get there at 1145pm, grabbed our handful of snacks and get to the counter only to see a sign stating register will open at 1201 shift change. Ok...by this time I look at my watch, 1148, wait, over 20 minutes at least it's closed (customer in front of us was at the register when we walked in and she said she had been waiting a few minutes already) should advise that a little better 🤷♀”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.