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“Zivana was so lovely, she made my experience a lot less stressful than I expected it to be. She was personable, kind, and very invested in my happiness more than selling me the ring. She was so charming and warm to my partner. It felt more like an investment in my future than an investment in the ring. I could not rave about her enough.”
“Lacie was very helpful!! Very knowledgeable about all product and helped me find exactly what I was looking for!! I recommend asking for Lacie if you ever come to Kays Jewelers”
“(Coming from a 15 yr old girl) We drove three hours to come to a women’s conference, I had been wanting to get my second lobe piercing, and the lady there, Shanon, she was amazing <3 I’m an introvert, but she was just the right balance of making conversation but not too chatty, and she’s really funny. She explained the process of what she was doing really well, and pointed out something that I hadn’t noticed regarding the placement of the piercing so it wasn’t too crowded. The process took maybe 20 seconds, she counted before she went to pierce my ears, and it was just a pinch. A little loud, but it comes with the process. Overall very much enjoyed my experience there and can’t wait to go to my follow up for my piercings <3”
10AM - 7PM
415 Philbrook Ave, South Portland
Jewelry Stores
“I have worked with Kristen at Day’s for multiple occasions - from my engagement ring, to wedding bands, to wedding gifts and now memorable necklaces and she has always been amazing to work with! I highly recommend their whole team!”
“I recently visited the paper store in the maine mall. Had such a wonderful visit?. Love this place ❤️ so many cute finds. Staff was super friendly during a busy time. Very helpful ? ☺️ thank you paper store and happy holidays ????”
“Shoutout to Sworvski Clinton Conneccicut and Swarvoski south Portland Maine!
I have been a long-term customer, buying multiple pieces over the years. I started peace mailing sets together for my daughter for her birthday when she was 12 or 13. I had bought a rose gold necklace that for her 16th birthday, which she had somehow been misplaced. She was devastated that she couldn’t find it.
Fast-forward to July 20, I went into the Maine mall location in South Portland see if I could replace the necklace for her 18th birthday, which was upcoming on July 22, to find out that the piece had actually been retired.
The store manager not only looked up the piece from my purchase history, located they remaining two in existence for sale, but also contacted the Connecticut location, had the piece ordered to be sent to my home in Maine, and paid for via link all in a matter of minutes.
The Connecticut store, quickly overnighted, me the necklace, which I received hours before her 18th birthday.
This level of customer service is truly unmatched. Swarvoski always had me as a customer her life based solely on the quality of the product, but now I will absolutely be a customer for the incredible customer service that I received in the situation.
Thank you to both locations for making my daughter’s 18th birthday so special! She was absolutely shocked to open the necklace this morning, as she knew it had been retired and thought she would never see it again 🩵🌸”
“Wendi was excellent. Her customer service was dead on. She was polite, respectful, and extremely knowledgeable. She was wearing some of your jewelry and it was helpful to see it on a beautiful model.
Pricing is beyond fair.
I would recommend this store any time.”
“Excellent experience here! I had three rings I thought I had ruined until Becky stepped in like Superwoman and saved the day! Very kind and helpful. Would recommend them to anyone.”
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“Loved my experience here! There was no pressure and Courtney was such a great help. She asked questions about what I was looking for and in a non-salesy way presented different options within my budget. Loved the energy here and would absolutely come back!”