Spectrum Store
Internet Service Providers
Hours:
364 Maine Mall Road Spc W100, South Portland ME 04106
Hours
About Spectrum Store
The Spectrum Store in South Portland offers Internet, Mobile, and Cable TV services, where customers can shop, upgrade, pay bills, and pick up or return equipment. Reviews consistently describe the staff as amazing, friendly, helpful, efficient, professional, and knowledgeable. Several customers highlight specific employees for being kind, patient, and honest, making complex processes like switching carriers or upgrading phones easier and even enjoyable. The store is noted for having great deals and providing top-notch customer service, making it a reliable and recommended place for these needs.
However, visits often involve very long wait times, with lines and service sometimes taking over two hours. While the staff is praised for their helpful and friendly attitude during these waits, the experience can be frustrating and time-consuming. Some customers felt that mailing equipment might be faster for simple transactions. Despite the wait, the staff's efforts to assist and entertain customers, including those with young children, are frequently mentioned as turning a potentially rough experience into a positive one.
Most Recent Reviews
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September 2026
Everyone was nice. I was there to just drop off equipment as I had canceled services, but they still treated me very professionally. They were having computer problems that day that did slow everyone down.
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August 2026
Friendly and knowledgeable staff have helped me with multiple phone/internet issues here. Pleasure to work with and I always appreciate quality, in-person customer service.
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August 2026
Excellent service with Star. She was wonderful and accommodating! A big 10 !
More Comments(224)
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