Internet Service Providers in South Portland, ME

“Ethan patiently worked to migrate my parents’ telephone numbers to our Verizon account despite obstacles we encountered initially with T-Mobile and an ancient Samsung phone.

My parents had a negative experience when T-Mobile bought US Cellular last month. Today was a completely different experience.

The amount of time spent ensuring a smooth transition to Verizon, as well as the attention to detail when setting up our phones, exceeded our expectations. Ethan even suggested adding “Assisted Access” to one of the new iPhones to make it easier to use. We did not know that was an available feature.

Thank you, Ethan! You efforts are so appreciated.🙏”

“I recently needed to replace an old cracked screen phone and went to this U.S. Cellular location. I was looking for a particular iPhone model and color and called ahead to verify it was in stock and the customer service in store picked right up and said they could hold it since it was the last one they had in stock no problem. Thomas, my wireless consultant, was knowledgeable and answered all my questions about the phone as I had more than a few since it was a big upgrade from the phone I had last (iPhone 6S to iPhone Mini 13!). He also was straightforward with offering, but not pressuring re: options to change my plan and other aspects of the paperwork. Last he helped place screen protector and transfer all I needed. So all in all a five star customer service experience. My only gripe is this location, being in the mall, it has taken much longer other times in the past to get help when they are busy with only two or so areas to help customers get setup and that has led to longer wait times- so I'd call ahead like I did if it's a busier time a day. I also think for how long I've been a customer for they could offer money off accessories or a new phone . Obviously service varies depending on where you live and travel, but US Cellular has been good to me so I'll stick with them.”

“Went in to cancel service and return equipment, expecting a horror show. Thomas helped me promptly, submitted the cancellation efficiently and had me out the door in under 15 minutes. If the actual internet service was this fast and reliable, I wouldn't have cancelled lol.”