Internet Service Providers in South Portland, ME

“I recently needed to replace an old cracked screen phone and went to this U.S. Cellular location. I was looking for a particular iPhone model and color and called ahead to verify it was in stock and the customer service in store picked right up and said they could hold it since it was the last one they had in stock no problem. Thomas, my wireless consultant, was knowledgeable and answered all my questions about the phone as I had more than a few since it was a big upgrade from the phone I had last (iPhone 6S to iPhone Mini 13!). He also was straightforward with offering, but not pressuring re: options to change my plan and other aspects of the paperwork. Last he helped place screen protector and transfer all I needed. So all in all a five star customer service experience. My only gripe is this location, being in the mall, it has taken much longer other times in the past to get help when they are busy with only two or so areas to help customers get setup and that has led to longer wait times- so I'd call ahead like I did if it's a busier time a day. I also think for how long I've been a customer for they could offer money off accessories or a new phone . Obviously service varies depending on where you live and travel, but US Cellular has been good to me so I'll stick with them.”

“Recently, I was helped by Ethan Matthews at T-Mobile and he was great. He greeted me warmly, knew the products well, and answered my questions clearly. Ethan helped me pick a suitable phone and plan, and set everything up efficiently. His approach was customer-focused and made my experience smooth. It's refreshing to receive such attentive service, and Ethan's professionalism really stood out. I left the store very satisfied and would recommend him to others”

“My Android phone needed to be replaced and I was fortunate to have store manager Cooper work with me and upgrade me to a Motorola phone. When the mailed Motorola phone arrived at my home, I went back to the Maine Mall store late that day and was able to have Cooper and asst. mgr. Kyle work at getting that phone operational and preparing the old phone for return by mail. In addition, Cooper had told me about T-Mobile's WiFi, so I came prepared to change to T-Mobile's equipment and service. This really was a fantastic retail experience.”

“Jenna and Jeremy are awesome! They are both professional, knowledgeable , efficient and provided us with outstanding customer service. We swapped out our old phones/iPads and updated our plan. Everything was clearly explained. We appreciated their attention to detail and patience answering all of our questions. By far the best customer experience we’ve had at any Verizon store.”

“Had a very good experience here, transferring my existing cell phone from Mint Mobile to Spectrum Mobile. The person who did the transfer was friendly and fast. There were some hiccups in the process but they weren't his fault, and he handled them well. The coverage I now have with Spectrum Mobile is far superior to what I had with Mint Mobile.”