“I recently upgraded from an iPhone14 to iPhone17, which I purchased at the Waterville, ME location. Ned, the store manager, is super-knowledgeable about the product options, providing excellent service and customer support. I appreciate his excellent personalized attention and help in transferring my data, pairing my bluetooth devices and assistance in activating my new phone. He is a valuable asset to AT&T !”
“I had a great experience at Verizon, the staff is very knowledgeable. The transfer between phones was seamless and extremely fast. Highly recommended, A+++ service.”
“Chill guy, knows what he's doing. Carries most repair things on hand, but not accessories. Maps is wrong about his location, it's at scotts pizza up the road, and he didn't have signs up there yet when I went.”
9AM - 6PM
39 Silver St, Waterville
Mobile Phones
“Now if I could give more than 5 stars, I would best customer care I've ever received in a phone carrier. Lydia is the best and her side kick sister! Very helpful, very informative. Explained everything and answered all of our questions.”
10AM - 8PM
337 Main St, Waterville
Mobile Phones
“I was having problems with my phone connecting and playing through Bluetooth, so I stopped in to see if they could help. The ladies were so friendly and they fixed my problem quickly, figuring out why the heck it wasn't working. Thank you so much, now I can jam some Pop Smoke in the car!! ;)”
“I know enough not to go to the Waterville store on Friday Saturday or Sunday. That's when it's most busy. If you don't mind waiting quite a while then go anytime you want. I highly recommend being there exactly when the store opens. Otherwise reps are friendly, nice & helpful.”
“Although my experience with spectrum itself was not as easy as I had hoped for in changing over an account and getting the price needed, the young man named Jeremy that works here was super helpful and very willing to make sure I had a good customer service experience nonetheless. If there were more people like him, I’m sure they would have much better customer retention”
“Doug at Verizon Waterville was absolutely outstanding to work with. I run two businesses and my schedule is very tight. Doug did all of the legwork while I was on the road and made the process of switching phones and adding lines seamless and effortless! Highly recommend.”