Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store provides a range of services, including broadband Internet, mobile, and cable TV, located at 16 B Waterville Commons Drive. Customers have noted the helpfulness of the staff, particularly employees like Jeremy and Donna, who have gone above and beyond to ensure a positive experience. Jeremy was praised for his patience and clarity in explaining services, while Donna received commendations for her exceptional customer service, even assisting with an elderly customer's account. However, some reviews express concerns about recent service issues, including outages and billing problems, which have led to frustration among long-time customers. Additionally, during peak times, customers may experience longer wait times due to limited staff. Despite these challenges, many customers still appreciate the quality of service when their needs are addressed. Overall, the Spectrum Store aims to assist with Internet, new products, service upgrades, and bill payments while fostering a supportive environment for customers.

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1. Waterville, Maine