This UScellular branch in Westbrook, Maine, receives consistent praise for its staff going above and beyond. Reviews highlight employees who are knowledgeable, pleasant, professional, and polite, even in difficult situations. They are described as helpful, impressive, and awesome, treating customers like friends. Staff members assist with finding the least expensive options, provide clear education on products without overwhelming technical details, and work diligently to resolve problems, even staying well after close. Customers report having amazing and awesome experiences, noting the team handles awkward and difficult situations with finesse. The service here is cited as better than competitors, with reliable coverage even in challenging areas. The overall sentiment is one of strong appreciation for employees who are calming and dedicated, ensuring customers leave satisfied with their products and service. Visitors recommend the store without hesitation.
This US Cellular branch helped us out when we were in a major bind after one of our family members lost their cellphone (or it may have been stolen). The sales associate assisted us with the least expensive option for quickly replacing this phone. Thank You!
July 2022
Excellent service from Caitlyn...super patient and got us set up with what we needed.
November 2021
I switched to United States Cell. Kevin McLane Jr. the salesperson is very knowledgeable. Also the manager of the store is great. I would totally recommend this location and all the employees that work there.
