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“If you're looking for PREMIUM furniture. THIS. IS. IT!!I first heard of Chilton from my in-laws who have multiple Chilton dressers, chests, side tables and other pieces, which are over 10 to 15 years old, and they still look and feel (and smell) brand new! Chilton stands by their pieces and you can see why. So my wife and I went and ordered the MS1 chest and dresser for ourselves. They were both in stock so they were delivered within 2 weeks! The pictures on their website are great, but when you see and feel them in person, you can see their elite craftsmanship in every little detail. The solid Cherry wood, the clean finish, the soft closing drawers and the nice sleek lines give them the classic timeless elegance!I can rave all day about their pieces, but their customer service, and the people who work for Chilton is what makes them the best!Once our pieces were delivered to our doorstep by 2 wonderful gentlemen, Adam and Bobby, they moved the 2 over 4 drawer chest up through our stairs into our 2nd floor bedroom nice and easy. But the 8 Drawer Dresser was not fitting through as smoothly. They tried every angle and every option, it just wouldn't work. It needed just a couple inches more clearance to fit. My wife and I were distraught, and didn't know what to do. So we called Chilton and talked to Eleanor, who was SUPER understanding and knowledgeable and offered us a bunch of options! We had to send the dresser back with the guys, but Eleanor and the team of builders at Chilton offered to build us a custom MS1 8 Drawer Dresser with removable legs! This custom dresser will have to go through their pipeline, so we'll have to wait, and it would cost a tiny bit more than the original, but we were so happy and thankful that they were able to accommodate so many options for our situation. Eleanor was very responsive throughout this process of trying to find us our options! Thank you to the entire team!Ratings:Their pieces: top notch, perfect score, 5/5 starsTheir customer service, kindness, helpfulness, responsiveness: a million stars”
“We were in need of a new mattress as the one that was approaching 8 years old had developed an issue and Jordans was able to facilitate handling of the manufactures warranty and we received full credit on the original purchase price towards a new mattress so we decided to visit the S. Portland store and were greeted by Neshti who welcomed us and back the process of deciding on which mattress we would choose.We discussed that even though we had the credit we were not against buying the same brand again and certainly open to new options and would consider spending a little more to increase the quality of the mattress we were buying.After several models and questions answered we found one that we liked and moved forward with the purchase, at no point was their pressure from Neshti on which mattress to consider she was quick to answer questions and give insight on why we would consider one versus the other.She was able to pull up our information apply the credit and cash us out for the difference in the cost and schedule delivery just 3 short days out.We appreciate the assistance and would recommend seeing Neshti if you are in looking for a mattress.”
“Mattress shopping is overwhelming, but Gator worked with us to verify and reinforce what we had learned at the Biddeford Mattress Firm (also a great store!). He made the process easy and informative.Can't wait for delivery!”
“Wonderful salesperson Gail!! She listened to what I wanted, made helpful suggestions and was cordial and prompt. Highly recommend this staff and the great selection in this store.”
“I worked with a Salesman named Adam, I found him very knowledgeable about his products and didn't feel pressured.Buying in person VS online was a much better experience. I highly recommend Adam and Mattress Firm in South Portland”
“I could not have been happier with the entire staff in South Portland! Extremely knowledgeable and patient! I think I sat on every sofa and chair in the showroom!”
“My husband and I inherited a hot tub with our new house. We know nothing about owning an hot tub and Jennifer, the sales associate, was extremely helpful! I look forward to returning and learning how to get this spa in tip top shop. Thanks, Jennifer!”
“Our Lovesac couch was the perfect fit for our lifestyle and home layout, but where I am really impressed is the customer service.Lovesac has the most accommodating and reasonable customer service I have dealt with in a long, long time.”
“I cant brag enough about Shawn and his crew. They are a wonderful bunch of people. I will always buy from them when I need something and I'll always refer people to them as well. I wasn't disappointed with my bedroom set.”
“What can you say about furniture? It's a necessity, and definitely a get-what-you-pay-for situation: if you want lasting quality, it costs. Simple as. Cheap doesn't last: quality does. Service lasts, too. As awful as their TV ads are, Furniture Superstore proves themselves a quality operaton with outstanding staff providing a responsive and thoughtful shopping experience. I went in with a concrete idea of what I wanted, but not what would best suit my requirements. Design Consultant Jamie listened to my wish list, asked some pointed questions, and gave me the time and space to try out various pieces until I found the ideal items. I appreciated his patience with and respect for my process (which involved 'testing' dozens of pieces) until I found exactly what I wanted. Because of the wide-ranging selection and their pricing models, I was able to buy 2 pieces out of the same budget - score! Of the 2 pieces I bought, one was a floor clearance and came home with me the same day. The second piece was a new order, for which Jamie showed me the fabric rack and I got to select the upholstery. The store called me when that item arrived, a week ahead of schedule, and now that I have that piece, the transaction has been fully concluded. Shout out to Solomon on the loading dock for his creative-problem solving skills in helping me load both pieces into my vehicle. Thank you, Solomon! I am pleased with my purchases from Furniture Superstore and greatly satisfied with the experience as a whole. Maybe the TV ad is janky because Furniture Superstore invests more in its in-person promotion, which is far more valuable and longer-lasting, than a 30-second clip. Thanks, Furniture Superstore, I'll be seeing you again!”
“Great products, fantastic deals, and even better service! Mike F. helped us in furniture; we came by to purchase a recliner right before closing (we thought they closed at 8pm, it's actually 7pm... oops). Despite us being so late, he was incredibly helpful and friendly. Got us in and out in under 20 minutes. The lady at the service desk who checked us out was also very kind! We will definitely be repeat customers.”
10AM - 8PM
700 Gallery Blvd, Scarborough
Furniture Stores
“Great service, once I receive my mattress I will be sure to review the quality of their product. This is a real review from a verified buyer 4-20-24. As I can't say about other products, I can say. The staff are helpful. -Dakota .F”
“Pierce Furniture is the real deal - great, knowledgeable staff and an incredible selection of beautifully made furniture. Ordered a dresser and will be returning for a rug.”
“Love love love this shop. It's my happy place. It's charming and provides a real customization service. After spending over $1000 on the fabric , I wanted to find a shop that would customize my beautiful drapery panels. Communication was easy, as they were very helpful and responsive. The shop itself houses their work room. Explore and experience this special shop! You'll find great inspirations to redo your home.”
“We have purchased many beautiful pieces from this store and have loved every single one! The quality of the furniture is outstanding and adds a truly unique and old world luxury feel to any room. We absolutely love love love your store!!”
“Nancy Wheeler at Cabot House was amazing in her creativity and diligence in tracking down the perfect hutch for a difficulty-to-find space behind our bed. I tried and learned that I could not have done this without her. The quality of this and the second bureau we purchased were great and timeless in their design.”
“Larry has gone above and beyond with answering my questions and researching products for me. He’s passionate about finding the best solution for our situation, not just selling the most expensive umbrella. HIGHLY recommend.”
“Looking at bullfrog swim spas. Owner AJ was friendly, knowledgeable, and helpful. Allowed us to try the swim spa, had nice setup with changing room, show, and facilities- including, extra towels, and robes. Highly recommend working with AJ and his team!!”
“This is the best place to find that something special for your home. The staff are very helpful with ideas of where or what you can do with your new acquisition. We bought some very nice corbels for a more then fair price. Good thing we don't live close or it would be a weekly drive.”
“This was my first time being an adult and buying furniture from an actual store. I wanted to make sure I was buying a couch that I loved and that I could actually sit on before buying. The layout of the showroom and the pieces that were in it are all stylish and look durable. Pam was fantastic and offered advice on style, colors, and fabrics that would make my living room flow. She didn't make me feel pressured into buying that day which was definitely a huge plus. I can't wait for the couch to come in, I'll be updating the review with pictures when it does!”
“I stopped into the Portland, Maine store location to look for a new bed for our guest room. I worked with Casey, who made the whole experience enjoyable. I didn't end up with a bed yet but when I am ready I will be reaching out to Casey for his help.”
10:30AM - 5:30PM
130 Western Ave, South Portland
Furniture Stores
“Very fair company. I had a chemical allergy problem with a new sofa. They did everything they could to fix the problem ( replacing sofa etc.). I would highly recommend this furniture company.”
“Wow, Maine mall has stepped it back up. A Mall not dying! I was impressed. Pottery Barn was our destination and the staff was super helpful, although a tad pushy, but didn't over do it. Read me well. I will return.”
“At Circa Home and Vintage there is something for everyone on your list! it's such a lovely curated shopping experience. you are bound to find something special and unique. I loved shopping for my kids and my husband all in one shop!”
“Always love shopping at target. As of late the cleanliness is definitely an issue. I can't shop the women's department without there being clothing and items all over the floor. I still love the products they carry but the layout and cleanliness is unfortunate.”
“I visited the store today, December 29th, and checked out at approximately 5:30 p.m. Jenn was working at the cash register and provided exceptional service. She displayed remarkable patience while assisting me in redeeming my points and guided me through the process of locating my Target gift card in the app. I don't often leave reviews, but Jenn's outstanding assistance compelled me to write one immediately.”
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“Paul is a great rep for you guysI felt like we knew each for awhileHe got me to the right mattress!!!We live locally and always try to support our local businessesThanks again Scott Dobson”