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“Matt was very good and very approachable and he walked us through a few mattresses and suggestions and then we settled on one. He even got the delivery moved up to next day. Thank you so much. It was a pleasure.”
“Thomas was patient and was great at showing us different models as he received feedback from us as to what we liked and did not like. Looking forward to sleeping on our new mattress!”
“Staff was knowledgeable and pleasant. The prices seemed a little less than other places. I found a great bargin on a piece I loved. I will be shopping there again!”
“Casey was our rep and he has exceptional customer service skills! He kept us up to date on sales until we were ready to purchase. He really understood our needs and once we were ready to make the purchase he swooped in and made it the easiest part of the whole process. Thank you to the Portland store and a huge thank you to Casey!!”
“Shout out to Joe and Vicki for helping us with our furniture purchase. Always a pleasure shopping there - and Doug is pretty great too!!!! Delivery was excellent and professional - thank you!!!”
“LoveSac – South Portland, Maine Mall
We had a great experience at the LoveSac store in the South Portland, Maine Mall. By the end of the process, every staff member had assisted us in one way or another, and all were friendly, attentive, and genuinely willing to help correct any issue and make sure we had exactly what we wanted.
We originally went in just to get a quote on a single couch or loveseat. We ended up purchasing two couches — one shallow and one deep — both two-cushion setups. The original lady went over all the options and all the set up styles and patterns with great detail and personal experience with their own set up.
The only hiccup we ran into was a warehouse issue where we initially received the wrong sides. However, LoveSac corrected the problem as quickly as possible given shipping and return timelines, and communication throughout was solid.
About two weeks in, my wife (who works from home) decided the firm cushions weren’t the right fit for her. We called in and adjusted the order to have one couch firm and the other soft. During that process, we also added an ottoman — it was just too comfortable not to, especially when you want to put your feet up and sneak in an afternoon snooze.
Now just shy of a month in, we’re very happy with the purchase and honestly wish we had pulled the trigger sooner. We have a busy household with a dog, multiple kids, and an active lifestyle, and the couches have held up great. I’ve even ended up sleeping on them several nights, and they’ve been perfect for that too.
Highly recommend both the LoveSac couches and this specific location.
Im sure as time goes on I will update this review.
Great job team!”
“Nancy is fantastic to work with, I 100% recommend coming to Cabot House with any furniture needs. She provides great recommendations and has been a significant help throughout the process. If you need new furniture or decor, come to Cabot House and ask for Nancy!!”
10:30AM - 5:30PM
130 Western Ave, South Portland
Furniture Stores
“I recently stopped in as I've been hunting for new furniture and Tina was absolutely amazing. I'm new to buying furniture beyond the big box stores and she took the time to walk me through the entire process. There was absolutely zero sales pressure and the experience ultimately amounted to her trying to work with my available dimensions, my price point, and the vision I had in mind. It was clear that Tina was genuinely passionate about finding what worked for me without pretension. Wonderful customer experience.”
“Thank you Jacob! You helped find a small granite table and 2 beautiful chairs...and on sale!!! All within 2 weeks; delivered early by 2 nice men with white gloves, wow! As an 88yr young retired dentist I know service!”
“I love the Westbrook target due to how friendly and helpful the staff is. The Alta Beauty in this store is where I buy alot of my skincare and makeup. And was the employee I encountered on my most recent visit there. She was very knowledgeable and she guided me to the best products suitable to my requests. I can honestly say that I am going to continue my shopping at this location due to her going above and beyond my expectations.”
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“Unlike other furniture stores where you’re swarmed by salespeople when you enter the store, shopping at Jordan’s is actually a pleasant experience. After a while, one salesperson asked if she could be of any assistance and she was very helpful”