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“First Citizens has been fantastic for years as they have offered all the services that I have needed and are always friendly and helpful. Their interest rates best competitors time and time again and I know that I can count on them for my banking needs”
9AM - 12PM
2063 West St, Annapolis
Banks
“We went to open an account on Saturday morning Rob was so helpful and great.he helped us step by step to open an account on an iPad so easy he went above and beyond to help us”
“Been here a few times and had good experiences. The manager Bill was especially considerate and professional during my last visit here. Thank you also for the help with the wire transfer!”
“Exceptional experience. The staff is so friendly and it appears that it stems from the positivity and respect that the manager displays toward the employees and the customers.”
“I'm a tad perplexed by the other three reviews. I've been with this company since its predecessor went under. I've always been greeted promptly by every member within earshot as soon I walk in the lobby. The staff members have always exhibited unparalleled levels of professionalism and charm. Keep up the great work!”
“Thank you Tetiana and Nahian so much for staying 35 minutes late (!!) to help us open a college account for our son. They were very sweet and accommodating. Tetiana made sure everything worked on his phone before we left. I deposited a couple checks at the counter, even though officially the bank had closed. They couldn't have been nicer.”
“I am working on setting up an estate account at Tower for my Kate father. Barbara at the Arundel Mills branch started the process and was wonderful and patient. Endrea at the Annapolis branch was also extremely helpful and kind. Two amazing humans and tower employees!”
9AM - 12PM
2078 Generals Hwy, Annapolis
Banks
“My favorite Truist branch. Branch manager is friendly and helpful. Other bankers at this branch greet you and ask how they can help you. Tellers greet you and are friendly and professional. Everyone seems to enjoy working here. High marks all around!”
“First visit and already highly impressed with the customer service I was provided. We were seen within 5 minutes and accomplished our tasks easily with the help of a kind banker.”
“The Annapolis, MD branch off Bay Ridge is absolutely outstanding! From the moment I first called, Deshawn Downs went above and beyond to answer my questions and make me feel completely comfortable before I even stepped into the branch. He assured me that everything I needed would be taken care of by both himself and Brandon Oliver—and he was absolutely right.
Deshawn even made it easy for me to bring my 2-year-old son along, helping keep him entertained while we opened accounts. Both Deshawn Downs and Brandon Oliver are incredibly genuine, professional, and knowledgeable. They made the entire process smooth and stress-free.
They also helped my mom, who has paid cash her whole life and had a 0 credit score, start building credit. Thanks to their effort and guidance, she was approved for a credit card to begin her credit journey during a time when she truly needed it.
I honestly can’t thank these two enough for everything they’ve done for us. They are the kind of people who consistently go above and beyond. If you’re looking for a great banking experience with people you can trust, this branch is absolutely the place to go. I hope our experience helps others achieve their goals and build a strong future for their families.”
9AM - 1PM
303 Sail Pl, Annapolis
Banks
“So I don't usually review banks because it is not worth my time, but this bank deserves some attention. First, the employees in this place are totally tip of the spear in my opinion. My financial advisor Michael M. has constitantly given me solid advise that is helping me prepare for my furute retirement. I have never been told no or given bad service at this location. I will continue to use their expert services from now on.”
“Very good service, delighted to have my accounts processed here at Wells Fargo, Miss Scarlett PEREIRA assisted me, I recommend her, very friendly and above all, she explains the benefits of the bank.”
“We enjoy working with ChiChi. She was super helpful and patient with us answering all our questions. The fees were also much lower than other financial advisors we interviewed. Recommend her to anyone.”
9AM - 12PM
1372 Cape St Claire Rd Bldg B, Annapolis
Banks
“First National Bank in Cape Saint Claire is excellent. The customer service is superb and outstanding. They do not treat you like a large corporate National Bank last time I went in the M&T I was ignored as tellers didn't even acknowledge me.”
“I had a great experience at this branch. The bankers greeted me promptly and Brianna S. was extremely helpful with an issue I've been trying to get answers about for months. She was very patient and thorough in exploring the issue with me related to our mortgage. Seeing bankers in person at this branch is the way to go. Thank you again Brianna!”
“I love the team at this forest drive boa location. Marie and Mustafa are my regulars and also my two favorite people and favorite tellers anywhere . Thank you guys!”
“I had an exceptional experience with this bank, particularly due to Michael's outstanding customer service. His attentiveness and dedication truly set this institution apart. Five stars, without a doubt!”
9AM - 12PM
101 Hillsmere Dr, Annapolis
Banks
“One time when I was on the bus on my way one from school, this dude came running out with 2 guards after him. He had something in both of his hands. If I had to guess, one was a gun and the other was a bag of money.”
“Was worried to go here after seeing all the bad reviews but they must be old because the customer service I received today was great. I was concerned that I would be waiting in long lines when I went after work, but I was seen right away. Jenny helped me out and she was the best, very nice and accommodating.”
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“Anthony and his team were professional, knowledgeable, and great to work with throughout the process of purchasing our first home. I felt informed and confident and would highly recommend him to anyone looking to purchase a home.”