Rebecca gave me a very hard time. I was trying to explain my situation and nothing was resolved I was basically turned around and told there was nothing a bank that is holding my funds can do.
December 2023
Tried to cancel or get assistance regarding a lost or stolen card today. Front desk representative Hannah refused to help me in anyway and denied me any office assistance. She simply turned me away and told me to go online. Terrible
October 2023
Since they have added more branches in my area, it's not so bad now. Especially at the ATM machines.