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“Everyone on staff at the Annapolis location, were absolutely amazing. I have already recommended their high level of customer care to friends and family members. Thanks for being so understanding of my undefined auto repair situation. Your patience and positive attitudes are greatly appreciated. Jim has a marvelous sense of humor and walked me through every step.”
“I had an absolutely amazing experience with Budget Rental of Annapolis From the moment I arrived, the staff was welcoming, efficient, and genuinely focused on making sure I had everything I needed. The entire process — from check-in to return — was quick, simple, and hassle-free.
The vehicle was extremely clean, well-maintained, and drove perfectly. What impressed me most was the level of customer service. The team went above and beyond to make sure I was taken care of, answered all my questions, and made the whole experience feel effortless. You can tell they truly care about their customers and take pride in their work.
I highly recommend Budget Rental to anyone looking for reliable vehicles, fair pricing, and top-tier customer service. I'll definitely be using them again for all my rental needs. Excellent job!”
“Enterprise made everything so seamless while my car was being worked on. They coordinated perfectly with Crash Champions, and the whole experience was smooth from start to finish. Shoutout to Marcus, super personable, easy‑going, and drove safely. Couldn't be happier with how everything worked out!”
“Our experience with Koons Mobility was exceptional. From start to finish. Bobby and Hannah helped us pick the right van for our needs, no pressure, no hassle. We took it back to have some accessories added. Dwayne and Hannah handled the install expertly from ordering to install. Our lives have changed dramatically in the past year, and Koons Mobility has helped us find the solution that gets us back to “normal”. I highly recommend Koons Mobility. Thanks so much to the whole team.”
“Rented from Avis 2002 west in Annapolis.. great service “Pau” (sp).. was very friendly and accommodating. I definitely recommend this place over the airport rentals because if his customer service… Thank you Pau.
Bobby”
“I had a great experience with them.Very good.Customer service, especially when working through some different challenges that just kind of happened in the business.I'm sure great job to the staff”
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“I rented a vehicle for a week starting on a Sunday. Other rental companies were not open. John handled my reservation and check out. He is pleasant and thorough. He also handled my check in and drove me home. A very pleasant experience. The Nissan Rogue was a great ride with so many new features since my last rental 5 years ago.”