Computers in Annapolis, MD

“Tried to find one item in the store. Walked past 3 store workers, no offer to help. Went to leave, person at the door asked if I found everything. Basically she helped me find the item and size I needed. Nothing like good help.”

“Came to pickup my dji avata 360 on Aug 22 around 3:30-4pm but something happen with confirmation, the guy at the pickup desk was polite and friendly, then met the floor staff that help me to handle the purchase after canceled the online order, He is nice and friendly person also helpful until finished the purchase super quick! Unfortunately I forgot to ask they name.”

“I’m leaving this review to highlight the excellent customer service I received by Donovan. I popped in to pick up a phone case, and the store was extremely busy. Donovan was engaged with multiple customers, but still had the initiative to scan the room looking for lost souls like myself. He made point that ask me if I need d help, and then prioritized me after he finished his current batch of customers.

I walked in the store at the tail end of a really bad day, which when I got to the Apple Store initially started getting worse, as I was failing at drawing attention. Donovan’s initiative to scan the room looking, recognize my silent frustration, and acknowledge that he would move onto me suddenly made everything ok, and provided a happy ending to a bad day.

To cap it all off, I’m always trying to spot employment talent in the most unlikely of places, and I tried to solicit Donovan’s contact information to try and poach him from Apple. Donovan thanked me for the consideration, but politely declined citing his ethical boundaries against that, hitch I absolutely respect.

Donovan, you’re a class act, Apple is lucky to have you.”