Welcome to the Forever 21 Westfield Annapolis store in Annapolis, MD - a safe, clean, and trendy destination for the latest clothing and accessories for women, men, and girls. Offering a wide selection of jeans, tops, jackets, shorts, shoes, and swimwear, Forever 21 is committed to providing inclusive styles and empowering customers to express themselves. Customers have consistently praised the exceptional service at this location. During a last-minute New Year's Eve outfit search, a quick-thinking employee assisted a customer when their shopping bag unexpectedly burst open. The customer was delighted to be helped by a familiar face from the old Forever 21 store, and another employee, Naomi, went above and beyond to ensure the perfect color match. The staff's helpfulness extends to all customers, with one reviewer noting the "great kids" who are always willing to assist, even when a teenager's shopping spree means the parent has to foot the bill. Employees like Amani and Naomi have been recognized for their polite, kind, and attentive customer service, even during the busy holiday season. With a well-organized and clean store, the Forever 21 Westfield Annapolis location continues to impress shoppers and maintain its reputation for great fashion and exceptional service.
My daughter loves this forever 21....she shops this store all the time and drags mom along to pay the bill....lol...the staff is helpful at all times and just great kids !!! This is the place to get your 18 to 38 Christmas gifts for a good price !
December 2023
I was in the store today 12/2/23! Employees were very nice and welcoming. Whoever the General manager is doing a great job. 2 floors of very organized and cleaned store. Keep up the good work guys, especially this holidays ??
May 2023
My Daughter and I were shopping this weekend at forever 21. She is 13 and bought her first Red Hot Chili Peppers T-shirt. Naomi was on Register. She was so polite and kind. I noticed how well she can multitask and still keep attention. I felt she should be noticed for her great customer care and employee qualities!