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“There to assist a friend manage her accounts that had been hacked by outsider - not to do with the bank. They took great care to protect her and her accounts and put in safeguards for oversight. I was so impressed with the way this difficult situation was managed and the kindness that was offered with sincerity. We need more banks like this one and more tellers that care. Bravo to them!!!”
“We had wiring issues that seemed to have no possible resolution over the phone. At this location, Bianca was extremely helpful to my fiancé and I with finding a solution to close on our first home.”
“I've had nothing but good experiences with this location. Conversely, the Bartle family, who routinely leaves negative reviews with almost every establishment they visit, has extended the same endearing courtesy to this well-managed organization. Something tells me the problem is more with the individual rating the business than with the company itself. :)”
“First Citizens has been fantastic for years as they have offered all the services that I have needed and are always friendly and helpful. Their interest rates best competitors time and time again and I know that I can count on them for my banking needs”
“Exceptional experience. The staff is so friendly and it appears that it stems from the positivity and respect that the manager displays toward the employees and the customers.”
“Thank you Tetiana and Nahian so much for staying 35 minutes late (!!) to help us open a college account for our son. They were very sweet and accommodating. Tetiana made sure everything worked on his phone before we left. I deposited a couple checks at the counter, even though officially the bank had closed. They couldn't have been nicer.”
“My favorite Truist branch. Branch manager is friendly and helpful. Other bankers at this branch greet you and ask how they can help you. Tellers greet you and are friendly and professional. Everyone seems to enjoy working here. High marks all around!”
“First visit and already highly impressed with the customer service I was provided. We were seen within 5 minutes and accomplished our tasks easily with the help of a kind banker.”
“MBeing a credit union, they seem to be far more on top of protecting your financial interest and give you full control over how you manage it. App, online banking, easy in-person visits, free atm 24 hours outside/in lobby area. Virtual person-to-person atm use inside. Everyone I know with an account via Tower is satisfied with their services.”
“The Annapolis, MD branch off Bay Ridge is absolutely outstanding! From the moment I first called, Deshawn Downs went above and beyond to answer my questions and make me feel completely comfortable before I even stepped into the branch. He assured me that everything I needed would be taken care of by both himself and Brandon Oliver—and he was absolutely right.
Deshawn even made it easy for me to bring my 2-year-old son along, helping keep him entertained while we opened accounts. Both Deshawn Downs and Brandon Oliver are incredibly genuine, professional, and knowledgeable. They made the entire process smooth and stress-free.
They also helped my mom, who has paid cash her whole life and had a 0 credit score, start building credit. Thanks to their effort and guidance, she was approved for a credit card to begin her credit journey during a time when she truly needed it.
I honestly can’t thank these two enough for everything they’ve done for us. They are the kind of people who consistently go above and beyond. If you’re looking for a great banking experience with people you can trust, this branch is absolutely the place to go. I hope our experience helps others achieve their goals and build a strong future for their families.”
9AM - 6PM
303 Sail Pl, Annapolis
Banks
“Marina Ybarra was super helpful. She sat and talked with me at length about my financial goals, provided valuable insight and recommended solutions that exceeded my expectations. Thank you, Marina! Have a great day! You're the best. ?”
“That staff is very friendly and helpful here. Quite an accomplishment considering Wells Fargo is an institution that stands as a monument to everything wrong with unchecked capitalism and where deception and exploitation are not bugs but features of the system.”
8:30AM - 5PM
1901 Towne Centre Blvd Ste 145, Annapolis
Banks
“We enjoy working with ChiChi. She was super helpful and patient with us answering all our questions. The fees were also much lower than other financial advisors we interviewed. Recommend her to anyone.”
“First National Bank in Cape Saint Claire is excellent. The customer service is superb and outstanding. They do not treat you like a large corporate National Bank last time I went in the M&T I was ignored as tellers didn't even acknowledge me.”
“I had an exceptional experience with this bank, particularly due to Michael's outstanding customer service. His attentiveness and dedication truly set this institution apart. Five stars, without a doubt!”
“I love the team at this forest drive boa location. Marie and Mustafa are my regulars and also my two favorite people and favorite tellers anywhere . Thank you guys!”
“I had a great experience at this branch. The bankers greeted me promptly and Brianna S. was extremely helpful with an issue I've been trying to get answers about for months. She was very patient and thorough in exploring the issue with me related to our mortgage. Seeing bankers in person at this branch is the way to go. Thank you again Brianna!”
“The location of this branch is 693 Kinkaid Rd Annapolis MD 21402. The Navy Exchange, Commissary, and Navy Federal moved across the street when the new complex was built. Please update the address.”
9AM - 5PM
101 Hillsmere Dr, Annapolis
Banks
“One time when I was on the bus on my way one from school, this dude came running out with 2 guards after him. He had something in both of his hands. If I had to guess, one was a gun and the other was a bag of money.”
“Was worried to go here after seeing all the bad reviews but they must be old because the customer service I received today was great. I was concerned that I would be waiting in long lines when I went after work, but I was seen right away. Jenny helped me out and she was the best, very nice and accommodating.”
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“Anthony and his team were professional, knowledgeable, and great to work with throughout the process of purchasing our first home. I felt informed and confident and would highly recommend him to anyone looking to purchase a home.”