Koons Ford Quick Lane is a go-to place for routine auto maintenance for all vehicle makes and models. The staff are described as nothing but awesome, providing extraordinary service with a friendly attitude and professionalism. Expert technicians are willing to help under difficult circumstances, jumping into action to assist. Customers report being treated with awesome customer service, where staff truly care and keep them in the loop. The experience is highlighted as personable, professional, effective, and attentive with no pressure. Representatives are good at returning calls, scheduling appointments, and answering questions, having done right by customers on multiple occasions. Many would highly recommend the business for its outstanding service.
I had an appointment and my advisor was ready. There was no wait to get my car taken in. Everyone was pleasant. I've always had a great experience here!
May 2022
These guys service my car. Thomas in Service is outstanding. He is good at returning my calls, scheduling appointments, and answering my many questions. They have done right by me on multiple occasions.
January 2022
I worked with Darrick in sales and he helped me find what I was looking for in no time. I highly recommend going to him if you want the best customer service.
