While I love the furniture and craftsmanship, the customer service of the store associates and delivery people are unparalleled. I've been to the local store probably 8-10 times in the last year and have always had a positive, low-pressure experience. As for delivery, the teams have always been courteous and hard-working.
October 2018
In Sep. 2017 we purchased furniture worth of almost $30,000, we received everything by Dec. Few pieces were defected like both chandeliers, media center and the two worst chairs (pics are attached )
August 2018
Customer service has been terrible - ordered expensive vanity for bathroom remodel from parole store and they shipped wrong sinks twice - can't get answer as to when correct one will be here - no one communicates with us or act like they care - will never spend another dollar in this place !- Scott Strickler
From RH Annapolis | The Gallery at Annapolis Towne Centre at Parole
Our architecturally inspiring design galleries redefine and reimagine the shopping experience in a setting that’s more home than store. Explore artistic installations of furniture, lighting, textiles and décor informed by the principles of balance, symmetry and perfect proportions.