Sears Appliance Repair has been providing appliance repair services since 1956, earning over 850,000 five-star reviews nationwide. Their skilled technicians are available to fix a variety of appliances, including water heaters, washers, dryers, refrigerators, and more from major brands. Customers appreciate the professionalism and expertise of the technicians, who are described as knowledgeable and efficient. Appointments can often be scheduled for the same or next day, and repairs come with a 90-day satisfaction guarantee. However, there are concerns about customer service, particularly the difficulty in reaching a live person for support. The technicians are praised for their timely service, quick repairs, and informative approach. They go above and beyond, teaching customers how to maintain their appliances and extending their lifespan. Overall, Sears Appliance Repair is recognized for its quality service, though improvements in customer communication could enhance the experience.
I give the repair technician 5 stars. He was knowledgeable and fast. But I give the service I received from Sears as far as setting up the appointments and delivery, a big fat ZERO
September 2026
He was prompt, polite, thorough and fixed my dryer in record time. I am a very happy customer!
September 2026
The tech did a great job diagnosing and installing a difficult component to our refrigerator fixing the issue.
