Staples in Annapolis, MD, is dedicated to serving small businesses and consumers with a variety of services, including printing, shipping, and technology solutions. Customers appreciate the helpful and pleasant staff, who consistently provide outstanding customer service. One customer praised the knowledgeable assistance received while selecting an office chair, highlighting the staff's willingness to help with assembly and loading it into the car. Another customer shared a positive experience with Lou, who demonstrated extensive knowledge about printers and patiently assisted an elderly customer in finding the right printer. Lou's exceptional service left a lasting impression, prompting the customer to recommend Staples for future purchases. While most reviews are positive, one customer encountered an issue with the online printing service. Although the brochure design process was easy, confusion arose from using a third-party courier for delivery, leading to a frustrating experience. Despite the hiccup, the customer appreciated the staff's understanding and acknowledged the quality of the printed brochures. Overall, Staples Annapolis is recognized for its user-friendly layout, knowledgeable employees, and dedication to customer satisfaction, making it a reliable choice for office supplies and printing needs.
Found exactly what I was looking for and cashier was very kind.
April 2026
Staff in the print services department are awesome! This is my go-to for printing, especially for last minute needs and self-service. Love that I also earn rewards points for future purchases.
April 2026
Always have what I need and staff are very helpful.