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8:30AM - 6:30PM
1011 Bay Ridge Ave, Annapolis
Shipping Centers
“Staff in the print services department are awesome! This is my go-to for printing, especially for last minute needs and self-service. Love that I also earn rewards points for future purchases.”
“I had an excellent experience working with Jayjuan at the UPS Store in Annapolis. He was professional, knowledgeable, and genuinely helpful throughout the entire process even took the time to tape our return. Thank you for the great experience! Highly recommend their amazing service!!!”
“Thank you for taking care of my box, everything in very good condition, just as I sent it, it also arrived, thank you, and I recommend it 100% so that you can carry your parcels, it arrived before the time, thank you, maritime air cargo.”
“Service was excellent (the women behind the counter was kind and knowledgeable). They were able to take care of my packages even after my local Post Office closed earlier in the day. Very convenient.”
“This UPS store at 1783 Forest Dr Annapolis MD 21401 consistently meets and exceeds my expectations! the customer service is excellent, their are efficient and fast, and if there is a line, it move quickly!
Unlike the UPS store on 1011 Bay ridge Ave in Annapolis, where the customer service is super slow.”
“This is my Go To FedEx location! Mary Kay and team members are so patient and helpful- making sure I have the most economical shipping plan and container for expected time of delivery. I am here at least once a month and service is consistently friendly and reliable. Mary Kay even remembers my addressee and email info. Thank you Festival Riva team!”
“I have been going to this fedex since 2019. I overnight my packages every week. I have never had a lost package go out at this facility. Im not sure why people are saying they are rude. I haven't met one rude employee yet. They know my name when I walk in and always stop to greet me when I walk in. I wouldn't go to any other fedex but this one.”
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“I am writing to commend the staff at this UPS location for their outstanding service on April 24, 2026. I visited the store in Annapolis that day for assistance with my documents, between approximately 12:10pm, and the staff member who assisted me, named Conrad, was exceptionally professional, patient, and efficient. He carefully guided me through the process and ensured everything was handled properly, which gave me great peace of mind. During a particularly busy and stressful period for me, his kindness and professionalism truly made a difference. It was a wonderful experience, and I am very grateful for his help. I hope this message can be shared with him and recognized internally. Thank you for providing such excellent customer service. And thank you to Conrad specifically!”