The UPS Store is praised for its friendly and helpful staff, especially employees like Sukh and Eugene, who go out of their way to provide excellent service. Sukh is noted for being kind, caring, and efficient, whether assisting with passport photos or helping with shipping needs. The store offers a variety of services including printing, copying, notarizing, and packing materials, making it a convenient location for many customers. Customers appreciate how employees like Mr. Singh efficiently assist with packaging by making boxes fit securely and adding protection with bubbles. The store is also a trusted spot for Amazon returns and offers PO Boxes and other services. While there was a negative experience with a staff member who was unhelpful and rude, the overall impression has improved with staff like Eugene, who provides professional and courteous service. Customers often drive out of their way to visit this location because of its quick, friendly service and reliable support for common needs like shipping, copying, and notarizing. The store is seen as a preferred drop-off point for Amazon and other shipping services, thanks to its swift and dependable assistance.
This UPS store at 1783 Forest Dr Annapolis MD 21401 consistently meets and exceeds my expectations! the customer service is excellent, their are efficient and fast, and if there is a line, it move quickly! Unlike the UPS store on 1011 Bay ridge Ave in Annapolis, where the customer service is super slow.
July 2025
The most incredible service from Majid at the Annapolis location.
June 2025
Sukh was amazing!! He went beyond to make sure that everything was convinent
