Mailbox Centers in Annapolis, MD

“I am writing to commend the staff at this UPS location for their outstanding service on April 24, 2026. I visited the store in Annapolis that day for assistance with my documents, between approximately 12:10pm, and the staff member who assisted me, named Conrad, was exceptionally professional, patient, and efficient. He carefully guided me through the process and ensured everything was handled properly, which gave me great peace of mind. During a particularly busy and stressful period for me, his kindness and professionalism truly made a difference. It was a wonderful experience, and I am very grateful for his help. I hope this message can be shared with him and recognized internally. Thank you for providing such excellent customer service. And thank you to Conrad specifically!”

“I had an excellent experience working with Jayjuan at the UPS Store in Annapolis. He was professional, knowledgeable, and genuinely helpful throughout the entire process even took the time to tape our return. Thank you for the great experience! Highly recommend their amazing service!!!”

“I am handicap and each time I am coming to UPS I park my car by the store because I have very difficulty to walk. Sukh always ran out and take my packages and tell let me do it for you. He comes back with the receipt and helps me to sit in my car. Honestly I have no idea how I should thank him for all these kindness! He is very valuable employee that store has! My dear Matthew thanks 🙏🏼 for all of your kindness and caring!”