Victra is a Verizon Authorized Retailer located in Annapolis, MD, committed to providing the best experience for its guests. The store features knowledgeable and dedicated consultants who assist with a wide range of wireless devices, including phones, tablets, and accessories. Customers have praised the friendly service, noting how staff members, like Mike and Shawn, make switching devices easy and enjoyable. Visitors feel welcomed from the moment they enter, with all questions answered promptly. The team also offers help with account adjustments and finding necessary parts for devices. Overall, Victra is recognized for its excellent customer service and knowledgeable staff, making it a highly recommended choice for Verizon services.
I had problems with my voice mail app and had called Verizon CS who did not help me. I visited Victra and Krista was fabulous!! Fixed my issue and she was so professional , friendly and knowledgable. THANK YOU!!
July 2024
Mickey was great! Quick in and out to fix a SIM card issue on my partner's phone. Best experience I've had in a verizon store in 5+ years
May 2024
Went in last night desperate need for a charger and Shaun provided me with the best service!
