Verizon is a leading telecommunications company that offers a wide range of services, including mobile, 5G home internet, and business solutions. Customers can visit the Annapolis store or shop online for their latest needs. The store provides convenient options, such as in-store pick-up, free 2-day shipping, and express lockers, as well as same-day delivery where available. Customers have shared positive experiences with the Verizon store. One customer praised the associate named Juan, who went above and beyond to resolve their issue without focusing on commissions. Another customer highlighted the excellent customer service provided by the sales consultant, who helped them find the perfect phone and other devices. The store is described as a "legit corporate Verizon store" with helpful and knowledgeable associates. While some customers have had a longer wait for service, the overall feedback suggests that Verizon provides a good customer experience, with helpful and attentive staff who are willing to go the extra mile to meet their customers' needs.
Joe and Marcus were so quick and efficient with getting me my phone upgrade!! Both of them were very knowledgeable and it was overall a great experience. Thank you both!
July 2026
Gustavo and Gregory were a great help purchasing my new phone and setting up my son’s new gizmo watch.
June 2026
I have been a customer with Verizon for over 7 years and this has been the BEST LOCATION!!! I walked in and immediately greeted by Gaven. I came to pick up my upgraded phone and he promptly helped me secure the necessary accessories. Gaven is an all star associate and I will definitely recommend him!!!
