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Open 24 hours
1434 Ritchie Hwy, Arnold
Self Storage
“Great experience with Steven and the Public Storage facility in Arnold, MD. Initial online reservation and follow up at the site with Steven was quick and hassle free. I’ve been using the storage location for over a month and it’s the cleanest and easiest to access of my three previous storage experiences with two other companies!”
“The young lady at the office was outstanding, very helpful and experienced, she was so informative about everything, she told us she has only been there for a few weeks, but we thought she was there much longer....you have a absolutely beautiful personality working for you 💙”
“Shawn has been an invaluable support in helping me navigate life with a storage unit. I am grateful and recommend Extra Space to anyone looking for a similar experience.”
“Using this storage facility for over 2 years now. Very clean, secure and great location. Highly recommend and keeping unit size down and not storing clutter. Never had any issues”
“Brian Cash at the Annapolis, Trout Rd. location is consistently friendly and professional. He was a tremendous help. Before processing my payment, he took the initiative to double-check the system, identified an overcharge, and promptly corrected it.”
“I had a great time looking at the op options, they had Larry was very nice.
Also had great communication skills.
And gave me some of the best options and opportunities to look at things. I would suggest coming here and asking for Larry.
To get you started on your storage needs.”
“Jake and team picked up my furniture and delivered. We had some challenges because the sofa was a little big between getting it up the stairs but they figure out a solution a got it done. Smooth, clean delivery. Will definitely lock them in for future moves.”
“I had just logged on to sign up and within minutes I was talking to a real live person! She was incredibly helpful and the whole sign up process was quick and easy. This our second using Cube Smart and probably not our last. Great service…highly recommend.”
“Our experience at Extra Space Storage has been awesome. Marvin in great! He's friendly, knowledgeable, and professional. James and Marvin made us feel welcome from the start. It's been an improvement over other storage companies we've used in the past. Thank you for making it such a positive experience.”
“My experience at Extra Space Storage was excellent. Amanda customer service was superb, she was very friendly and took the time to explain details of the storage services.”
“I had a little hiccup on my first space and the staff were able to correct the issue and resolved it quickly without any problem. This was encouraging to me therefore I rented another unit. Thanks team!!”
“Chris, at the Annapolis Cube Smart, was instrumental in helping me keep a unit at the facility. I needed to change to another unit and he made it possible. Thanks Chris. Also everyone is very helpful .”
“I thought all storage unit places were a scam, but when I was trying to end my rental, I called the company. The man who spoke to me was fantastic. I think he was the manager of the location; he was very polite and professional, he followed up and seemed to really care. Excellent customer service experience.”
“We keep our camper at BWI! The people that run it are great! Very professional, helpful and careful! We have been very happy with the care our camper gets. If we need to use it or do something to it, it usually can happen rather quickly.”
“The online experience is complemented very well with a great in-person experience. I showed up to my unit, only to realize I had selected the wrong size unit. Angelica was there to help me to quickly make the necessary changes and adjustments. Angelica makes my visits fun and personable.”
“Pam is great and she really helped me figure out the right set up for what I needed. The prices are really competitive the best in the area honestly. Every time I’ve needed anything she’s been right there answering the phone or getting it for me quickly, efficiently and friendly.
Will be here for a while.”
“I love public storage it’s very clean the storage is always clean and the staff is great i had a little problem one time I spoke with Dante hall he was very helpful and professional thank you for your help”
“Best storage experience ever. Immaculate, open and well lighted interiors, multiple carts that actually work, efficient elevators, clean accessible restrooms, ample parking, comfortably secure and well maintained. And, thank you to Damian for the technical and practical support!”
“I had a great experience with Extra Space Storage thanks to Ericka! She was extremely helpful in finding the perfect-sized storage unit for my DJ equipment and took the time to explain all of my options. As I prepare to move to the area for college, having a secure place to store my equipment is very important so I can continue booking and performing gigs while attending school. Ericka made the entire process easy and stress-free. Her customer service was outstanding, and I truly appreciate her help!”
“Keisha is WONDERFUL!, she just all around nice, whenever needed she makes it happen. She’s honest, and straight to the point. I don’t want to rent anywhere else.great customer service. Please come here for storage”
“The level of customer service at this location by far exceeds expectations. I messed up the logistics of my Ubox delivery and over the weekend was trying to figure it out with Ashley who was absolutely lovely and did all she could but said I'd need to speak to someone Monday morning who was authorized to make the kinds of changes I needed. I called early this morning and spoke to Ray who went out of his way to help. He got creative and made multiple phone calls to arrange things so that my timeline with the delivery and the moving help would work out. He ended up making everything work perfectly and saved the day, all with a great attitude and kind demeanor. Thank you, Ray!!”
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“Connie was a wonderful! She was so knowledgeable and very patient with all my questions. She was lovely to work with and made renting from here a great experience!”