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“Angelica could not have been more professional and accommodating during the transaction of changing spaces. She was very positive and caring. It was a pleasure to do business with her at the Arnold Self Storage. Thank you so much , Angelica.”
“Shawn has been an invaluable support in helping me navigate life with a storage unit. I am grateful and recommend Extra Space to anyone looking for a similar experience.”
“Using this storage facility for over 2 years now. Very clean, secure and great location. Highly recommend and keeping unit size down and not storing clutter. Never had any issues”
“I’ve had a storage unit here since 2022. Today, I cleared it out and downsized to a smaller unit. Otto was very helpful with my transfer. The facility is always clean and professional run. The premises are very secure. It’s a great self-storage facility.”
“Brian Cash at the Annapolis, Trout Rd. location is consistently friendly and professional. He was a tremendous help. Before processing my payment, he took the initiative to double-check the system, identified an overcharge, and promptly corrected it.”
“I had a great time looking at the op options, they had Larry was very nice.
Also had great communication skills.
And gave me some of the best options and opportunities to look at things. I would suggest coming here and asking for Larry.
To get you started on your storage needs.”
“I had just logged on to sign up and within minutes I was talking to a real live person! She was incredibly helpful and the whole sign up process was quick and easy. This our second using Cube Smart and probably not our last. Great service…highly recommend.”
“Our experience at Extra Space Storage has been awesome. Marvin in great! He's friendly, knowledgeable, and professional. James and Marvin made us feel welcome from the start. It's been an improvement over other storage companies we've used in the past. Thank you for making it such a positive experience.”
“My experience at Extra Space Storage was excellent. Amanda customer service was superb, she was very friendly and took the time to explain details of the storage services.”
“I had a little hiccup on my first space and the staff were able to correct the issue and resolved it quickly without any problem. This was encouraging to me therefore I rented another unit. Thanks team!!”
9AM - 12PM
2623 Midway Branch Dr #203, Odenton
Self Storage
“Jake and team picked up my furniture and delivered. We had some challenges because the sofa was a little big between getting it up the stairs but they figure out a solution a got it done. Smooth, clean delivery. Will definitely lock them in for future moves.”
“Chris, at the Annapolis Cube Smart, was instrumental in helping me keep a unit at the facility. I needed to change to another unit and he made it possible. Thanks Chris. Also everyone is very helpful .”
“I thought all storage unit places were a scam, but when I was trying to end my rental, I called the company. The man who spoke to me was fantastic. I think he was the manager of the location; he was very polite and professional, he followed up and seemed to really care. Excellent customer service experience.”
“The online experience is complemented very well with a great in-person experience. I showed up to my unit, only to realize I had selected the wrong size unit. Angelica was there to help me to quickly make the necessary changes and adjustments. Angelica makes my visits fun and personable.”
“I had a great experience with Extra Space Storage thanks to Ericka! She was extremely helpful in finding the perfect-sized storage unit for my DJ equipment and took the time to explain all of my options. As I prepare to move to the area for college, having a secure place to store my equipment is very important so I can continue booking and performing gigs while attending school. Ericka made the entire process easy and stress-free. Her customer service was outstanding, and I truly appreciate her help!”
“The storage space was wonderful. The space was well maintained, spacious and the locks provided were high quality. The location is safe and secure; you have your own personal code to enter after hours. In addition, Pam was great from beginning to end, going out of her way to accommodate our last-minute requests. She was an absolute gem to work with. 10/10 experience.”
“Best storage experience ever. Immaculate, open and well lighted interiors, multiple carts that actually work, efficient elevators, clean accessible restrooms, ample parking, comfortably secure and well maintained. And, thank you to Damian for the technical and practical support!”
“I love public storage it’s very clean the storage is always clean and the staff is great i had a little problem one time I spoke with Dante hall he was very helpful and professional thank you for your help”
“We keep our camper at BWI! The people that run it are great! Very professional, helpful and careful! We have been very happy with the care our camper gets. If we need to use it or do something to it, it usually can happen rather quickly.”
“The level of customer service at this location by far exceeds expectations. I messed up the logistics of my Ubox delivery and over the weekend was trying to figure it out with Ashley who was absolutely lovely and did all she could but said I'd need to speak to someone Monday morning who was authorized to make the kinds of changes I needed. I called early this morning and spoke to Ray who went out of his way to help. He got creative and made multiple phone calls to arrange things so that my timeline with the delivery and the moving help would work out. He ended up making everything work perfectly and saved the day, all with a great attitude and kind demeanor. Thank you, Ray!!”
“Keisha is WONDERFUL!, she just all around nice, whenever needed she makes it happen. She’s honest, and straight to the point. I don’t want to rent anywhere else.great customer service. Please come here for storage”
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“Connie was a wonderful! She was so knowledgeable and very patient with all my questions. She was lovely to work with and made renting from here a great experience!”