Advance Auto Parts, located at 2101 W Patapsco Ave in Baltimore, provides a wide range of automotive aftermarket products and free services. Customers appreciate the helpful staff, who are eager to assist with tasks like battery installations and part identification. Many reviews highlight the excellent customer service, with employees going above and beyond, even in challenging conditions. The store offers free services such as battery testing, engine code scanning, and installation of batteries and wipers with purchase. Customers can also save money by joining the Speed Perks loyalty program, which rewards points toward discounts on store items and gas at participating Shell stations. While some concerns were raised about the store’s heating during cold weather, the overall sentiment remains positive, with many recommending the store for its friendly and knowledgeable staff.
I just wanna thank Cassandra and Imani Excellent excellent customer service and help I got today from them. It was great. They helped me with all my knees. Make sure I got in and out with and I just really appreciate them. Thank you. They doing a great job and I just think that they need a little you know recognition for... read full comment
July 2026
Casandra was very helpful an so nice she deserves a promotion tyrone
June 2026
The store is managed by a highly competent and professional team. My issue was resolved efficiently and promptly.