Bob Bell Kia in Baltimore is a highly recommended dealership known for its friendly and professional service. Serving Baltimore and many surrounding areas, it offers a large selection of new Kia, certified Kia, and pre-owned vehicles. Customers appreciate the smooth and straightforward buying process, with staff who are knowledgeable, helpful, and respectful. Many reviews highlight the exceptional customer service from sales representatives, who are described as patient, friendly, and committed to finding the right vehicle within each customer's budget. One customer shared that their experience was stress-free and efficient, with no hidden fees, and felt confident in their purchase. Others praised the staff for going above and beyond, including calling around to locate specific vehicles and making the process quick and easy. The dealership’s GM and sales team are described as kind, accommodating, and trustworthy. In addition to sales, Bob Bell Kia’s service department receives high marks. Customers value the honesty, kindness, and hard work of parts staff, especially those led by motivated managers. The dealership also features a top-notch body shop and collision center, ensuring comprehensive vehicle care. Overall, Bob Bell Kia provides a positive experience for car buyers, emphasizing transparency, respect, and customer satisfaction. Whether purchasing a new vehicle or maintaining existing ones, customers feel confident and well taken care of at this dealership.
Zach at Bob Bell Kia is the best! Helped make my car repair as smooth as it could be
January 2026
Staff is very professional and helpful. Would suggest that they secure another rental car company though As I waited over 4 hrs for a recall job that should have took an hour and the rental company would not honor my car insurance so my whole day was wasted.
January 2026
The Service Mgr who handled my visit was phenomenal!!!!!!!!!! I highly recommend this dealership for service
