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“Friendly and responsive staff, well maintained warehouse with good communication re: stock availability and orders. Terrible location in relevance to the highway and attempting to make deliveries / parking - but I don't put that on the companies functionality as a whole.
All in all, stellar business. =)”
7 - 11:30AM
2917 Hammonds Ferry Rd, Baltimore
Building Materials
“They have great customer service. I'm a DIY homeowner had a few ideas based of YT videos and they educated me on the correct way to lay the base for my pavers. Everyone in the store was very kind and knowledgeable. Great family run business with reasonable prices!”
“Our experience with Fence & Deck Direct has been nothing short of outstanding. From the initial contact to the final delivery, the entire process has been smooth and enjoyable.
Jonathan, our sales representative, deserves special commendation for his TRUE FIRST-CLASS SERVICE. His help, patience, and understanding throughout the entire purchasing process were exemplary. We bought TimberTech deck boards and Key-Link railing system, and Jeff went above and beyond to ensure we had all the correct information. Despite my numerous inquiries and changes, Jonathan remained patient and worked with me tirelessly to get everything right. His excellent communication skills made the entire experience stress-free.
It's clear that Fence & Deck Direct values customer satisfaction at every step. The professionalism and dedication demonstrated by Jonathan reflect the company's commitment to providing top-notch service. It's not just about the sale; it's about building relationships and ensuring customers feel supported.
Moreover, the quality of the TimberTech deck boards and Key-link railing system speaks volumes about the company's commitment to delivering premium products. The attention to detail and durability of the materials showcases the company's dedication to providing customers with long-lasting, high-quality solutions.
It's not just about the product; it's about the people. From the first call to the delivery driver, every interaction with Fence & Deck Direct has been positive. The consistency of excellent service across all aspects of the business sets them apart in the industry.
In conclusion, if you're looking for a company that not only provides top-tier products but also excels in customer service, Fence & Deck Direct is the way to go. Our experience with Jonathan and the entire team has been exceptional, and we highly recommend Fence & Deck Direct for anyone in need of decking and railing solutions.”
“I used to go Rosedale location but the customer service very bad, in this location the people is very helpful and especially Jen. Again
Thanks Jen Bedingfield.”
“Visited Alside's showroom to take a look and feel of their insulated vinyl sidings and feeling not confident just by reading brochures in their website. Had an excellent interaction with Herson who was very helpful and provided more explanations about the sidings plus giving me samples. Now, I feel more confident of my decision which of these sidings to choose from. They also have windows and doors in their showroom.”
“I only has 2 pallets to unload so instead of waiting till 7 when they’re open, the unloader came out to the street with a forklift and pluck the two pallets off. By the time they were officially open I was at my 2bd stop! I was very grateful.”
“Greg and his staff make the task of buying building supplies a pleasurable experience. They are friendly, fast, and accurate. I can say from experience that Lansing Building Products is by far the best place to go for supplies in the Baltimore area! I look forward to my next order!”
“Foundation Building Materials on Ridgely St. is a key supplier for our renovation projects. Whether we're framing a basement with their steel studs or hanging drywall, they consistently have the inventory we need to keep our jobs moving. The guys there are helpful and understand that we need to get in, get loaded, and get back to the site. A reliable and essential partner for any contractor.”
“Jerry is a great salesman. He knows his stuff and make the whole experience a breeze. Nothing like being able to get in and out of there when you have guys on the job waiting. Great sevice!”
“Great, great place. Justin saved the day for me with a hard-to-find insulation size. He went out of his way to help. Nice clean, efficient place . Highly recommend.”
“Do not like return policyWe have to order enough for wasteIf we are within 10 percent there should not be a restocking fee. The warehouse workers have to be there anyway. They are already on the clock. Unless they are commission employees I don't see why”
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
“So close to my house and didn’t know it wasn’t just for contractors had 4 inch baseboard Home Depot and Lowe’s didn’t for way cheaper and it wasn’t MDF!! The warehouse guy shrink wrapped it all and helped me get 5 16’ pieces of baseboard in my truck couldn’t be more pleased”