CVS Pharmacy is located inside a busy Target in Baltimore city and typically offers a good in-person experience. Customers appreciate the friendly staff, who often go above and beyond to assist. However, the pharmacy can be understaffed, leading to longer wait times and difficulties reaching them by phone. Many visitors recommend using the CVS app to check prescription status before arriving, as it can help avoid frustrations. Despite occasional headaches, there are positive experiences noted, with staff members praised for their patience and helpfulness during challenging situations. For instance, a pharmacist was commended for managing alone while providing thorough explanations of medications. Another staff member was recognized for her exceptional service in ensuring a prescription was filled despite a computer issue. While some customers express concerns about the pharmacy's efficiency, they also acknowledge the limited options available in the city and encourage understanding towards the staff, who are simply trying to serve their community. Overall, CVS Pharmacy is seen as a reliable choice among few alternatives, with a dedicated team working hard to meet customer needs.
The absolute worst pharmacy I’ve ever visited. Horrible customer service every single time, rude employees, and all around miserable experience.
October 2025
This will be the 3rd day in a row I have to come back for a prescription, no phone calls no update somehow each day I arrive they srill need 20-40 minutes to fill the same sub what a Joke. Go literally anywhere else after I get my medication ill be switching ASAP
May 2025
They either need to close this place up or get people in there that are polite and helpful and knowledgeable
