DTLR provides an excellent customer experience with a staff that is extremely friendly, helpful, and personable. Employees go above and beyond to assist, using their own experience to help find the right products, including offering fashion feedback. The service is positive, cool, and swift, with staff making adjustments and ensuring a good fit. The store has the best sneaker selection in the Baltimore area. Customers report having the best experience and highly recommend this location for its great energy and outstanding service.