Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Baltimore, MD located at 6386 York Rd. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Baltimore resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road. Customers praise the friendly and helpful office employees as well as the skilled mechanics at this location. The store manager Mr. David M. and other staff members like Mr. Kevin W. and Ms. Gironda are noted for providing exceptional customer service, walking customers through the services needed and keeping them informed throughout the process. Customers also appreciate the efficient and transparent work of the auto technicians. While one customer had a minor issue with a discrepancy on their invoice, the overall sentiment is that Firestone Complete Auto Care on York Road offers reliable and affordable auto care that meets the unique needs of the Baltimore community.
The people at this Fire Stone are very pleasant and go beyond the duty to get the job done.Thr Mgr is the bomb.
December 2024
Waited over 2 hours with an appt for a headlight change, wasn’t notified when my car was done (I had to find it myself in the lot) so was waiting on my car for who knows how long. Very slow and not good customer service.
August 2024
Took 2 hours to diagnose and fix two slow leaks. Excessive time was caused by mechanic being called off of my job and put to work on another job that arrived after mine.
Store unwilling to offer any kind of guarantee or warrantee on the work they performed.
