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“Pretty cool selection with wildly varying prices. Some things will cost less than you expect and some will cost far more than you could afford. Quite confusing honestly but in general really nice selection for people from home owners to someone looking to furnish an apartment. Also has a large reclaimed lumber section with old growth etc. Prices vary again but pretty massive selection. If you have cash to spend on interesting finds, really cool place with decent parking”
“I have read endless reviews about this business the practices and the employees. Even with all of that I still decided to get furniture. This was totally because I needed a living set quickly . I had several failed deliveries from top furniture stores . The door frame was not cooperating . The online phone representation was amazing . All was explained no hidden fees . One issue they don't assemble that I was aware of and wasn't explained . This was an online /phone transaction. I'm sure this was on the papers I signed but I should have read completely. I should have also been told . That's the only big thing I have an issue with . That's why I gave 4 stars .”
“Hey I’m here to leave a survey for the terrific team that helped me today with my perches I must say that Jenna Chantelle and Joe was so helpful today with my decision making and getting me the best deal possible I’m so glad that to meet that 3 group of person and in the future I wanna recommend my family and friends to these exact 3 employees they definitely deserve a raise or a special treat I was trying to treat them to lunch but the said it’s not personal to take tips and they was just doing they job which I think was very professional.”
“I absolutely would recommend Sofa’s etc. to anyone. My clients love their beautiful products, fantastic customer service, and warm welcome. Michelle G. is so knowledgeable, a great problem-solver, and her sense of humor is such an added bonus. Grateful for her, and of course Jeremy, and his wonderful store!”
“My wife and I purchased two recliners on 8/29/25 the sales person was Gwen,she was very nice and professional, by showing us all options for the recliners in thend we purchased two of them thank you Gwen”
“I just want to give a huge shoutout to Jalin , I didn't even have to come in for the process and through the phone he made everything so simple and understandable , I was so shocked how smooth it went. He allowed me to ask questions and clearly answered them for me. I couldn't have been any happier I would recommended anybody to him literally a 10/10 Thank you for what you do Jalin :)”
“This review is for this business being used as a venue only. WOW. Amazing place. Such an awesome spot to host a party or any celebration. Walking past all the tables in production was so very cool.”
“I found and purchased two end tables from Mary Kay online. They were in amazing condition and were delivered across country very quickly without incident. The store was very responsive and easy to conduct business. I highly recommend this store. Dan”
“Seth and Michael are the best!Excellent customer service. Very knowledgeable about the product.Quality Luonto furniture at a good price. Nice selection. You must visit their store in Baltimore. You won't be disappointed.”
“Great company to employ if you are a small business with a workplace to furnish. My business recently used them to obtain some used cubicals and new office furniture. Very professional, good pricing, respectful customer service and prompt, expert service all around.”
“I cannot speak more highly about the team that works at this location. I went in 2-3 times before making a purchase and they were SO kind, answered all of my questions, and had the perfect balance of sales pitch & genuine interaction. I felt super supported in my purchase and am kind of sad I don’t need to go back anymore. If they’re seeing this, you guys are amazing!!”
“It was a very good experience. I'm a stay at home grandmother,and I was able to afford to get furniture that I needed. Very pleasant, courteous, helpful. Very nice furniture, and I recommend it to others. Thank you!!”
“This store has so much for your home! It's an upscale version of TJ Maxx and Homegoods, with merchandise organized well, stocked fully, and thoughtfully plannogrammed. The interior is clean and spacious. There's SO much to buy, stuff you've never even thought you'd need, like a Christmas tree shaped beverage dispenser. Their stuff is high quality, long-lasting, and premium. We bought $8 pasta and $10 pasta sauce to splurge and got a free ornament. The customer service is superb! They must treat their employees well, as all the staff seemed excited, happy, engaged, outgoing, and smiley.”
10AM - 7:30PM
501 W Lexington St, Baltimore
Furniture Stores
“John was great. He let me know what was wrong with my washing machine and the cost of the repair. Unfortunately the repair cost was more than the machine cost and I opted not to get it repaired. I did have to pay the $129 service call fee which was okay as the tech did have time and travel costs. I will definitely use Sears in the future”
“Fantastic service, excellent offerings, and very patient staff helped us decide on a new look for our living room. We could not be more pleased! Delighted to have this incredible store in Baltimore.”
“Love it there, it's close to my house prices are reasonable. I've bought several pieces of furniture there yrs ago and they are holding up nicely. It's the best furniture store around, and when I move even an hour or 2 away I will still buy from here. They even have Christmas decor they are selling.They have me as a customer for life.”
“I usually shop at roses when I got home to visit my family in Newport News, Virginia. I find it to be a very very well stocked place. I go to the roses that’s on route 17 and it is amazing. You can find just about everything there and the prices are extremely reasonable.”
“Every now and then you have such a great experience with a store that you have to write a glowing review of it. This is one of those occasions. We recently purchased a sectional sofa from Su Casa and had it delivered to our house yesterday. We looked at sectionals at several national chains, including in DC, but didn't find anything we really liked until we went to Su Casa in Fells. Everything about our experience with Su Casa--from the floor service to the delivery crew was exceptional. First of all, Yoriko, the saleswoman, was outstanding, answering all of our questions as if she really knew the product. She was super sweet, had good design opinions, and was easy to work with. If all salespeople were like her there would be world peace. The delivery crew, Marcus and Matt, were very courteous and careful. They came to our house early--the first time anything of this size has ever been delivered to our house early. They respectfully removed their shoes without even being asked (who ever hear of that?!). The only hitch was the furniture pieces at first seemed like they were not going to be able to be maneuvered around our 20th Century staircase. At one point, it looked like we would have to abort the mission. But Marcus wouldn't leave until the job was done, figuring out the jigsaw puzzle of our staircase while lifting hundreds of pounds of furniture. We finally got the sofa in our second-floor family room and--after all the blood, sweat and tears--I have to say that it's absolutely perfect in our room! Our experience with Su Casa, from sales floor to delivery, was truly fantastic. I cannot more highly recommend this local store to others and I think it deserves our loyal business moving forward. Baltimore, shop Su Casa!”
10:30AM - 7:30PM
809 North Point Blvd, Baltimore
Furniture Stores
“this is one of my favorite little spots as it has also been rumored to be shut down soon as of the end of October 2022, rumors are spreading SIGHHHH... ANYWAY, Depending on the day you go ,the WEATHER and the TIME of year !, this place can have anything from a SMALL parking lot of vendors to LITERALLY having a HARD Time finding a place to EVEN PARK ! because there's SO MANY PEOPLE AND VENDORS ! ? Just DEPENDS on when you go ! But it's a GREAT place to find JUST ABOUT ANYTHING from DVDs, blu-rays, clothing to furniture ! and have a BLAST looking for it all ! Stop by ,look around and HAVE FUN ! ? It can be QUITE THE CARNIVAL of SHOPPING and RUMMAGING as you can SEE from the PICS ! ?”
10AM - 8PM
3428 Eastern Ave, Baltimore
Furniture Stores
“Nice furniture but prices are outrageous. Be wise when you shop and price . You can literally can the same exact products from Amazon or other retailers for a few hundred dollars cheaper. People are nice tho sand the furniture it’s an eye grabber.”
10:30AM - 7:30PM
809 North Point Blvd, Baltimore
Furniture Stores
“Selection is good and so are prices but sales people don’t seem inclined to engage with customers. I have bought from here before and was happy with the purchase.”
“I recently left a bad 1 star review because this arrons sucked, but then they hired a new sales manager named Meka who's been helping me. I'm telling all yall who has had bad experiences, go to her. She is going to turn the reputation of this store around, mark my words! She has been so helpful, kind, and most importantly honest! The last team had me paying on an arcade game that's not gonna even be there any time in the foreseeable future! She immediately refunded my money and I'd helping me get something I actually want. Under her leadership, this store is about to change! I'd bet money on it!”
7AM - 10PM
3559 Boston St, Baltimore
Furniture Stores
“I’m giving this location four stars because I normally never have issues here, even during the busiest hours. This is my favorite Target, and my experiences are usually great. However, I had a recent drive-up experience with one male employee that was very disappointing.
I placed a drive-up order and was the first car to arrive. About six minutes later, two other cars pulled up. The employee came out with several bags on his cart, gave the other cars their orders, looked directly at my car, and walked away. I assumed the bags weren’t mine, but after 15 minutes, he had handed out orders to five other customers while I was still waiting.
I finally beeped my horn and asked if there was an issue with my order. He asked for my name, which I provided. He then said the Target phone only showed one active order. I showed him my phone confirming I had checked in and pressed “I’m here.” He responded rudely, saying, “Well, that’s all I have on my screen,” and walked away. He then continued delivering orders to other cars.
I went inside to get help, and while speaking with another employee, I noticed my app suddenly said “order picked up.” When the employee asked him what happened to my order, he claimed he didn’t know and acted as if our earlier interaction never occurred. No one wanted to provide their name. Thankfully, the manager resolved the issue and recovered my items, I heard him say to her “why you didn’t just refund her?” And something else I fully couldn’t hear after he realized she recovered my items.
While waiting, I also witnessed this same male employee laughing in another customer’s face when she asked to speak to a manager, which was very unprofessional.
This was not my first negative interaction with him. During a previous visit for in-store pickup, he walked past a line of customers waiting. When I asked if he was handling pickup orders and another customer asked him for help as well he responded rudely and aggressively, “WELL DO YOU HAVE A BARCODE!?”
Management handled the situation appropriately, which I appreciate, but this employee’s behavior was disrespectful and frustrating. I know his behavior isn’t being addressed properly because of how frequent, comfortable and open he is with acting the way he acts towards customers. I hope his behavior is soon addressed as it does not reflect the usual standard of service at this location.
Im not sure if this comment will reach corporate but in the instance it does I will have a photo posted of him and hopefully an edited version with his name as well.”
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“I was hesitant to purchase from Mattress Firm but found Kat to be knowledge, patient, and consultative which made the purchasing process easy and enjoyable. I’d absolutely work with Kat again”