Metro by T-Mobile offers exceptional customer service, especially highlighted by an employee named Tasha. Customers praise her for being friendly, patient, and knowledgeable. She quickly assists with device upgrades, handles issues efficiently, and manages multiple customers at once, demonstrating her multitasking skills. Many reviews mention her going above and beyond, even helping customers who are frustrated or coming from other service providers like Boost. Her efforts have led some customers to switch to Metro by T-Mobile solely because of her outstanding service. Overall, the store is appreciated for its helpful staff, with Tasha being a standout employee who provides the best service experience.
Tasha was excellent with helping me upgrade my phone. Tasha is very nice and friendly. I recommend her, anybody else will over charge you.
September 2024
Tasha was amazing. She was Very patient and knowledgeable about her work. I came in the shop very frustrated and pissed over another metro pcs center that had screwed up my phone lines. Tasha called customer service and handle my issues with ease. Thank you Tasha
August 2024
Tasha was great at helping me with everything. Go see Tasha you won't be disappointed only Tasha, don't know about them other people in there.