Ourisman Chevrolet of Baltimore offers an outstanding customer service experience. Reviewers highlight helpful and awesome staff who go above and beyond. The team is described as friendly, efficient, and highly professional, taking the time to clearly explain processes and keeping customers updated. Customers appreciated being informed of necessary service without being pressured into unexpected repairs. One reviewer specifically mentioned a sales associate who was patient, amazing, and knowledgeable, even when customers were indecisive or arrived late. The finance department is also noted as amazing for making deals happen despite setbacks. The dealership provides a great deal and service, with a wide selection of new and used Chevrolet vehicles. They aim to build lasting relationships through excellent service, even after the sale.
