Auto Repair in Woodlawn, MD

“I've had Jim Reuter working on my cars for over 30 years, and you won't find a more honest mechanic! The owner Rodney and the rest of the staff are also fantastic, whom you can trust to do what's best for your automobile. Pretty much any make or model, they get the job done swiftly and right every time. They set the standard for others to follow!Services: Transmission”

“Great shop. They fixed my car at a good price and got me back on the road. I didn’t fill cheated like some shops will have you feeling after doing business with them.”

“I wouldn't take vw passat any to other place. My car came with a computer so it cuts the repair time in half. The owners and mechanic are good people to me.”

“I have been going to Young's Auto since they moved to the area. They have worked on all my vehicles. They are fair, reasonable and have outstanding customer service. Chris is very honest and does a great job communicating during the process so you are aware of everything they are doing or may find. I don't go anywhere else”

“My 2019 Chevrolet Silverado had less than 50K miles on it, and half the lifters broke. I immediately brought it to the closest dealership at Ourisman Chevrolet on Security Blvd. I have never been to this dealership or its service desk before, but I was warmly welcomed by Tim P in the service department. He immediately set me up with a rental car from Enterprise across the street so that I could get to work and followed up with me after they figured out what was wrong with my truck. His customer service was exceptional.It ended up taking over two months and involved installing a new engine. Everything was covered by the GM warranty to include the rental car and later on the dealership loaner vehicle. If I did not receive the great customer service (specifically Tim P.) from the service department, it would likely be the most frustrating car service/dealership experience of my life.Tim communicated about 4 times a week, even if there was not an update. If he was out of the office for a day, he would leave an update with a co-worker.Half my lifters needed replacement. Due to supply chain issues (far beyond the dealership's control), it took about 3 weeks just to get new lifters. The warranty only covered the broke lifters. So I was very nervous about the other lifters breaking. Once they replaced the bad lifters, the engine was still not sounding right. So they took everything apart and put it back together.Tim worked with the warranty company, and they authorized a new engine. So now I have a new engine and a pre-paid maintenance plan. Tim worked to get me the maintenance plan since it took over 2 months to get my truck back, and it renewed my faith in my truck.This happened between March and May. The reason this review is so late is because we welcomed a new baby girl on March 31st. Dealing with a broken vehicle a week before my daughter's birth, was the last thing I wanted to deal with. This process could have been a lot worse.Thank you Tim for truly caring about a customer.”

“I received a call from Broadus Mason. he said that if i came in...i?would drive out. Well...let me tell you...he did just that.Even with my credit not that good. Traded in my 2013 and drove out in a 2018. Kudos to you sir. A man of his word! I would definitely do business with them again!.”