Ourisman Chevrolet of Baltimore provides outstanding and amazing customer service. Staff members are described as very helpful, awesome, pleasant, kind, knowledgeable, friendly, efficient, highly professional, patient, and respectful. They go above and beyond, clearly explain processes, keep customers updated, and do not pressure them into unexpected repairs. The sales and finance teams are commended for making the car buying experience excellent, even with setbacks, and for being thoughtful with follow-up. The service team is also highly recommended. Customers report a smooth process where they feel informed and not rushed, contributing to a great overall experience. The dealership serves the Woodlawn, Columbia, Ellicott City, and Towson communities with a wide selection of new and used vehicles.
