Pep Boys in Dundalk is described by customers as honest, dependable, courteous, and efficient, with top-notch customer service. The staff is noted for being friendly, knowledgeable, and sweet, providing great customer service and making wait times worthy. Technicians are phenomenal, offering detailed information and showing they care about the customers. The shop accommodates same-day services like battery replacement. Customers report receiving great prices, beating competitors, and appreciate the quality of the work on their cars. Many state it is the only shop they allow to touch their vehicle, with some choosing this location despite it not being the closest because of the great service.
Only thing I have to say you can't go wrong and if you don't go to Pep Boys I think you may be paying a little bit more and I don't know about the quality of work but Pep Boys give you the quality of work my car feel like a brand new car
January 2026
The service was fantastic and the completely helped me with my bumper problem. And I only took about ten minutes. They are professional and awesome.
December 2025
Nothing to wow you over (the shop/waiting area is kinda sad looking), but I got the work done for a lot less than the dealer was going to charge, and it took only as long as they said it would.
